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Despite it's an old hotel and facilities are a big old, the design are quite impressive! The service is good, especially the counter staffs are friendly and efficient, security man at main door are also friendly and nice! Highly recommended!!!

Actually a nice hotel but the food was either good or very bad not very helpful when I wanted to change my booking I was also lied to when I asked for the manager

Good hotel, they bring complimentary water and apples. The room is of normal size. In the restaurant, dinners are either a menu or a la carte, depending on the requests. There is a lot of meat and sweets on the buffet, vegetables and fruits are minimal, but this is everywhere in Pakistan. There is a swimming pool - women's and men's visiting hours are separate. The hotel has a small guarded area. The area is normal, better than in the center. Only a taxi takes you to the sights. UBL ATM in the hotel - you can withdraw from foreign cards - this is rare in Pakistan. The service is excellent!

The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.

Breakfast management was not good. They don t have the capacity to fully manage area when it’s in full capacity that results in chaos, long waiting ques, and no service on the table to clean

Very good experience. Definitely recommend this hotel to everyone.

This hotel is actually a detached villa in downtown Lahore. There was no breakfast on the Internet at the scheduled time. I did not expect that breakfast was quite rich, and it was delivered to the room. During the period, a kettle was broken and repaired in time. It's comfortable to drink some hot water.

The rooms are comfortable; staff is friendly and helpful. On request, I was allocated a room with a view of the main Boulevard Gulberg. Breakfast was good and staff there is also friendly. It used to be possible to park my car in the basement and get into the lift and go straight to the floor of my room. This has been discontinued because of security reasons which is understandable. Good range of food from their restaurant delivered to your room; prices are reasonable, the taste is authentic. I am a happy customer overall.

The front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.