One of the best hotels I have visited till now. We stayed for 3 nights in the hotel and it was a pleasant experience. Easy access to the beach, a nice and peaceful place. The view of the sunset from that point was mesmerizing The rooms have good views of the beach as well. The room was well-equipped and the service was excellent The receptionists were really helpful and friendly. Great staff who knew how to serve the customer. The breakfast buffet was good with lots of varieties and really liked it Also likes the swimming pool with a guard available all the time, throughout the open hours. Proximity to the beach was another plus point for this hotel, which for me is the main highlight.
- Guest User
Stayed for 5 nights during my recent visit to Kollam. I've opted for Quilon Beach Hotel again as I've enjoyed my previous stay last year. However, the quality has deteriorated compared to last year. Rooms and associated infrastructure showed signs of ageing (AC and plumbing issues - was resolved promptly though) but at least were clean and comfortable. I believe the hotel is being refurbished as works were seen to be in progress on the upper floors. Hope rooms are returned to an improved state in the future. Buffet breakfast was impressive but I have to mention the service outside of main dining hours - a simple cup of coffee/tea/milk takes more than 45 minutes, in-room or restaurant dining. This was not the case last year and needs to improve immediately as it is very frustrating. Some of the staff looks to be inadequately trained and unable to understand basic English which warrants improvement as well. This hotel is definitely my choice whenever I visit Kollam but needs to improve significantly. Hope the hotel regains it's previous glory soon.
- 544vinodn
