My flight was cancelled so I needed to find a place to stay. The location was very convenient for DCA airport, either by metro (2 stops) or car and connected to the mall. Following Ritz Carlton’s standard, all staff was incredibly respectful, caring and attentive without being stifling. Ordered in-room dining for dinner and it was okay, but nothing special. Presentation and service of it was impeccable. When checking in, I was unexpectedly upgraded to club floor, which was very kind of them, especially after a long day of canceled and rebooked flights. Please be sure to treat the staff kindly, as it is the right thing to do. If I am in the area again, I will happily return.
- Guest User
We had no idea where to stay and decided the ritz Carlton. Little did we know that the hotel was connected to the mall we traveled from Virginia to visit! It was an absolute time saver and the most convenient hotel we’ve ever stayed in….besides Disney World 😁. Had the best time! Would recommend to all and will only be staying at this hotel when visiting DC.
- Wright