This hotel is gorgeous and in the most amazing location! The views are incredible. But I think the staff is what made my experience so delightful. From the front desk receptionists, to those helping with baggage, to the bartenders, to the security guards and management…every single person I came across was eager to assist in any way they could. At one point during my stay I had a minor medical emergency, and I had staff in my room keeping me calm until EMS arrived, and they stayed with me until they knew I was okay. I was so touched by their willingness to care for me, a complete stranger. This staff goes above and beyond and I would encourage anyone visiting San Antonio to consider staying here. You will not regret it!
- Guest User
I was pleasantly surprised by this hotel. The rooms have recently been remodeled and have tasteful thematic decor in line with the hotels old world Spanish/Texas charm. The staff is friendly and helpful. And the place is so inexpensive for what you get that I am giving it a 5 star review. The location on the river walk is also very central.
- Guest User