You have to request online for extra or “missing” amenities. As I’ve booked the room with breakfast but was unable to enjoy due to morning flight, the restaurant was kind to let me enjoy their dinner as an alternative. But that was after many rounds of negotiation with their restaurant personnel which in my opinion, was unnecessary if they could empower their staff to be flexible and make decisions without repeating to me things like SOP, they can’t change from breakfast to dinner. It does not make sense when one of their resolution was to ask me to go to the neighbouring hotel to collect my takeaway breakfast which is a waste of time.
Notwithstanding the above, their Chinese restaurant serves nice and authentic dim sum and I would recommend you to give it a try.
- 李家的木
We had an enchanting stay at Disney Explorer in Hong Kong! The family room catered perfectly to our needs, and the kids were in love with the magical Disney-themed decor hotel lobby. The staff's friendliness and attention to detail made our stay truly memorable. The proximity to the park allowed us to maximize our Disney experience. Recommened.
- Apple L.