We rented a loft at the last minute by calling directly down. We told them that we were going to arrive late because we had a reservation in a late restaurant. We arrived at 1:30 a.m., we never had access to our loft. No indication, no good code left there. The emergency service line has no idea how to help us. It was not able to reach anyone from 1:30 to 3:30 AM on Friday night Saturday. We had no other indication than waiting for someone to call us by making us waiting for the corridors. We never had a return of call, never had any excuses, never offered to pay back. I had to insist by calling and I was told that 3 people were too foolish to get back a code and they didn't believe us ... as if we had just done this for 2 hours 30 in the night. And that we had time to get stubborn with them. The supervisor refused to identify, doesn't want to leave his name after we've been hanging on our nose. We refuse to pay our differences and we have not even paid the price in advance. We intend to prosecute these owners in court so insulting.
- mathieug691
The loft is located in the heart of the bass, just next to a wonderful barrio cafe. And in front of the port of Quebec. All is at a maximum 15 minutes walk. The loft is spacious, very clean and has everything you need. I'll go back without hesitation!
- Guest User