Facilities: The hotel building has its name prominently displayed on the top floor, making it easy to spot and find. It’s a traditional Japanese hotel; while the facilities might look a bit dated, they possess a charm and strength that comes with age. The rooms are spacious, with a separate wet and dry area. The bathroom vanity is also large, which is quite generous for a hot spring hotel offering dinner and breakfast (ichihaku-nisyoku). The public bath isn't huge, but it's perfect for a relaxing soak after washing up (toiletries are provided, though I only saw facial cleanser, no makeup remover, so it's advisable to bring your own). I went during dinner time, so I had the place all to myself, which was wonderfully comfortable. After showering, drinking water and vending machines are available right outside the bath entrance. I didn't book a private bath, so I can't comment on that.
Cleanliness: Overall, it was very good. The tatami mats were clean, and you can always trust the standards of Japanese establishments.
Environment: The surroundings are peaceful and serene. Our room faced the ocean, and the sea was especially calm in the morning. The grassy slopes and walking paths along the coast were also very pleasant and distinctly Japanese! We took a comfortable stroll there in the evening. The town was particularly quiet and tranquil in the mornings, and Beppu Station was only about a ten-minute walk away. Highly recommend!
Service: The service was excellent. During check-in, they provided a detailed explanation of the facilities and let us choose our dinner and breakfast times based on our arrival. This perfectly aligned with our itinerary for the next day, which was great. Dinner was delicious, with a generous selection of sashimi and hot pot dishes. Soft drinks could be ordered separately. It was ample for two adults and one child. Breakfast was traditional Japanese, served in a small private room with an ocean view – lovely. On the morning of our second day, I unexpectedly got my period. I wanted to buy sanitary pads, so I showed a translation to the elderly lady at the front desk. She immediately went into the back room and brought out several different types, neatly wrapped in paper for me. It was incredibly thoughtful. There's also self-service coffee available in the lobby, worth trying.
Overall, we were very satisfied. We spent two days and one night in Beppu, visiting the 'Hells' (hot spring tour) and the Kyushu Natural Zoological Park. It's a town definitely worth a second visit.
- Ruirui
Transportation: Very convenient. It's only a 10-minute walk to JR Beppu Station. For my bus trip to Fukuoka, the bus stop (right outside Starbucks) was just a 5-minute walk from the hotel.
Facilities: This is a resort-style hotel, and I was lucky enough to snag a sea-view room where the first rays of morning sun streamed directly in. The room was very spacious, more than enough for two people; it actually felt a bit large for just myself. It was approximately 10 tatami mats in size (excluding the bathroom, separate toilet, entryway, and balcony).
Cleanliness: As it was a Japanese-style room, it was generally clean, but there were some small bugs. I got a few bites on my fingers and bottom, but they cleared up by the next day.
Ambiance: The balcony offered a direct view of the ocean. The 260-degree sea view room was truly impressive.
Service: Overall, the service was very good. The only area that needs improvement is the hot spring on the 7th floor. On the day of my arrival, I made a reservation for the hot spring with the hotel, but I didn't receive any confirmation or proof. Consequently, I didn't actually go. However, I was still charged either 1000 or 1500 yen for it at check-out. It's a small amount, so I didn't bother disputing it with the front desk, but I do think their booking and confirmation process for the hot spring needs significant improvement.
- Guest User
