- [ ] We had a wonderful 3 night staycation at the Kumarakom Lake resort recently. The entire experience right from booking was truly professional. The pick up/drop off and service by the chauffeur Mr Mahesh in their well maintained and very comfortable car made the journey enjoyable. The traditional welcome and check in and check out was a breeze. A special mention to Mr Jidhin, Ms Aleena and Ms Devika from the reception. The villas with the private pool are great and are maintained well and worth the upgrade. The rooms are well appointed and are equipped with smart TV’s and a good selection of channels. The housekeeping by Mr Akshay was great with the rooms cleaned at least twice a day on a regular basis. They have lots of activities to keep the guests of all ages engaged. The pottery classes by Mr ***n, speedboat activity and the ayurvedic spa are worth it. The food at their multi cuisine restaurant ’Ettukettu’ offers a great choice and most of their dishes are executed reasonably well with some really great tasting dishes. But what makes the experience really exceptional is the service by all the restaurant staff with Mr Anandhu and Ms Arathi deserving a special mention. A must do activity is the daily evening sunset cruise which is complimentary. Mr Kavi who is the activity coordinator at the resort is always around to help.He is a great photographer and he takes amazing photographs of interested guests while on the cruise. An area of improvement would be upgrading the room air conditioning system to better handle the summer heat. We truly enjoyed our vacation and would definitely visit again. Highly recommended!!
- Guest User
One of the best resorts we have ever been to! ( and I have been to a few…). The resort has an air of tranquility with lovely tropical gardens that are very well maintained. Get a spot on the terrace of the seafood restaurant and have the seafood platter! Go on the 5:30 pm sunset cruise! Staff are amazing - Gloria at reception, Basil at the restaurant and frankly everybody we encountered!
- Guest User