The location is not bad, it is close to the urban environment near the lake. The room is very spacious and hygienic. It is also very good. The new hotel sanitary equipment is definitely no problem. The service is a little worse. It may be that the service staff asks too little, so the service can’t keep up. There is no relationship between fixed doormen. After all, a 5-star hotel has to leave its own luggage. It’s too much to say that it’s too late. The front desk also feels that it has not reached the scale of 5 stars. Others are quite good, and they don’t enjoy the 5 star service. Reach the service of a 3-star hotel
- Guest User
Fizemos uma reserva com quarto superior, devido a vista… mas no dia do checkin disseram que não tinham aquele quarto e nos dariam um upgrade de quarto.. mas o quarto que nos forneceram era no terreo, com vista para grama e o lago longe.. e ainda com a academia ao lado sem privacidade nenhuma no quarto!
- Suzana Maria