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A nice hotel, friendly personal and clean. Sadly the breakfast times were absolutely confusing. The breakfast time we were told, was written next to the lift and in the room - all are different. The worst breakfast was always never prepared on time so it was difficult to plan you sightseeing/business day proper or you’ve to leave without breakfast.

We were 6 adults staying at the Lodge for a weekend to visit Leuven. The rooms were above the reception area and check in was very straight forward. We enjoyed an excellent breakfast with lots of variety. The staff were also very helpful in the bar area in the evenings. The hotel is a 25/30 min walk from the Oude Markt which was ideal for us. I would certainly recommend this hotel to others.

great hotel very close to all the attractions the room was a good size excellent bathroom with large walk-in shower the breakfast was ample and very filling plenty to set you up for the day the hotel was in a very quiet location and has a very large garden it would have been nice to have table service when the bar opens but alas it was just so nice to sit in the peace and profit from the sunshine the actual bar is in the old part of the hotel and was very cosy with a small courtyard to have drinks the staff were friendly hotel was very clean and i highly recommend

Stayed in this hotel with my husband as part of a Leger Tour for 4 nights. Do not be fooled by the lovely pictures you see of this Chateau. Had to take our own bags to our room which involved dragging them up some steps (no lift to first floor) and then down a long corridor. The room was dark and no view from the tiny window so paid extra to change it for a lake view room which had a restricted view of the lake, slightly bigger than the first room, poorly stocked mini bar, lumpy bed, shaver socket not working - but it was better than the first room. Very limited on lifts in this hotel and lots of steps, only 2 outside areas to sit - one to the side of the restaurant and a center courtyard which was very untidy and uncomfortable. Service is practically non existent especially in the bar we didn't eat in the restaurant as we were told it was fully booked although it looked empty to us, think it was more a lack of staff then fully booked. Breakfast was ok but not 5 Star in fact nothing about this hotel is 5 Star quality except the prices. On the first night we were sitting in the courtyard and spotted a rat scuttling down the drain, we didn't thing much of it bearing in mind the location of this hotel but the next morning on our way down to breakfast we saw 2 more rats running down the corridor which is not what you expect to see in any hotel, although we didn't see anymore rats inside the hotel we did see more in the courtyard during our stay. The staff were pleasant enough but not overly helpful. All in all this is not a relaxing place to stay and would not recommend it and a long way off 5 Star quality.

Good location, very central. Would recommend and also would stay there again!

The Hotel is not in the city center it is a 10 minutes walk away from a metro station where you can get in 30 minutes to the center. The hotel staff was not very helpful and very slow. The check in took us 45 minutes. They told us that our room would be ready at 15:00 however when we arrived there at 15:30 they told us that the room was not ready yet. At 16:00 we got the room keys but the friendly cleaning lady was not ready yet so we had to wait for 30 minutes in the floor. The room had a living and a sleeping room! It had all amanities of a 5 star hotel. The bed was very big. The shower was huge and very good but you couldn’t lock the bathroom door and it couldn’t close totally which is A BIG NO GO! There was a lot of storage space and a comfy seating area with a big sofa. The courtains were very dark and good. The room had a big balcony with view to a parking. The hotel was located in a VERY UGLY industry zone. The hotel had a covered parking and a parking space outside. There was a small bar in the hotel top and a restaurant. The restaurant was expensive and the service was slow and bad. The pool, fittness and spa were very beautiful and good. I WOULDNT RECOMMAND THIS HOTEL IF YOU WANT TO VISIT THE CITY AND IN MY OPINION IT’S NOT WORTH IT’S PRICE AND 5 STARS

Leuven is a great city to explore with all the shopping you could wish for, great places to eat and wonderful night life with bars that have a wonderful atmosphere well in to the early hours. Ambassador Suites are very well located just a 2 minute walk t the high street. While we were there we one night of noise from partying neighbours but otherwise the flat was quiet. The flat itself was huge with two bedrooms that easily slept 5 people. Unfortunately their were no windows (and hence natural light) in the bedrooms, bathroom or WC. And lighting in the lounge was inadequate to ready once the sun had set. Cleanliness was poor and was decor.