Been staying in Hilton in Belfast for couple days, I really liked hotel, lovely staff, nice food , nice rooms, the only thing I really didn’t liked, how rooms is being cleaned during your stay, if you can even say they are clean because seems that staff only empty bins and change towels and that’s it, during 4 days nothing else was cleaned, dusts wasn’t cleaned, bathroom wasn’t washed even thought it was dirty , toothpaste in sink and hairs on the floor, shower glass dirty, bathroom dirty , staff that supposed to clean it but just left it like that, didn’t even hoovered bathroom floors. I never been in hotel with such a bad housekeeping. This is really a shame because everything else about hotel I really loved.
- Guest User
What a special place close to the city and only a short walk to some lovely Belfast bars, a touch of class in a great location, we enjoyed lunch and breakfast both were fantastic our whole stay exceeded our expectations! Pablo in reception checked us in and out and couldn’t have been more helpful, all the staff are extremely friendly and hardworking our room was spotlessly clean and had an amazing view of the city with the giant windows, we will definitely be back!
- Guest User