Pickering is a good town, we stayed here for one night by steam train. This hotel is similar to a family hotel, the environment is acceptable, but the service is basically not available. Breakfast includes two breakfasts, but an extra child has to buy another, cold meal 10 pounds, hot meal 16 pounds, we say that two adults with breakfast order hot meal, children add cold meal. The waiter said that adults ordered casually on the menu, and there was no quantity limit. We ordered several dishes in total. We thought they were all single items. As a result, each one had side dishes. We watched that they could not finish eating and let them not serve the dishes. Finally, the checkout said that we ordered more than two hot meals, and that the dishes that were not served were counted as if they were ordered. The child's share must also be charged according to the hot meal. And more excessively, when we ordered the meal, we also clearly said that the child wanted a cold meal, and ordered more than three people. Why didn't the waiter remind us? ! The service is too bad!
- Anonymous User
Stayed here on Fri 29th Nov. First impressions were good. all the staff were friendly and extremely helpful.
The room was well laid out, with a large warm bathroom. Plenty of space to move around. Our room overlooked the Christmas tree on the roundabout, which meant we had a bit of traffic noise through the night, but not intrusive or enough to disturb sleep. nice offering of teas, coffees, biscuits. Breakfast was made to order, so nice and hot with quality produce. we had a full cooked breakfast, which was delicious.
If I'm being really picky, the shower lacked any power, which meant I had to take the shower head off the riser rail and crouch in the bath.
Would definitely stay again and recommend.
- Guest User
