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The Four Seasons Hotel Prague is located in the heart of the city, within easy walking distance of famous attractions such as Charles Bridge, Prague Castle and Old Town Square.

The hotel is not bad, old but has its own charm, we actually liked the decor, the location is very good, the breakfast though is very average, nothing special. We had the worst chek-in experience in our life with Mr Nader, who was very rude, we have booked a superior double room and paid the full amount in advance, when we arrived he simply said he had no room available, and that he will move us to another hotel of theirs, and it was far from the location we chose to stay in for it's proximity to everything we wanted to visit, and that of course without even asking for our opinion. We said no and that it is unacceptable to move us to a hotel on the other side of prague, not in the same category, he even lied and said that it was also a five stars hotel but it was a 4 stars hotel. He was very unfriendly, extremely rude to us, he even insinuated that it was our fault because we had booked the room on the same day and he repeated it many times with a bad attitude. We did, but it was at least 8 hours earlier than our arrival, we even checked several times that the room was still available hours after our payment. He finally silently gave us a deluxe room with twin beds, without explaining anything, when we saw the room we told him that we are a couple on a romantic trip we want to stay in the same bed, he yelled at us saying that we insisted to stay in the hotel and not move to another one, and that the room he gave us is way better than the room we booked, which was a superior double room, we didn't really care about the room type more than we care that we got a double bed, but we finally accepted because we got no choice but to move to another hotel that night. They made the beds closer, but they kept moving away the whole night which was very weird and uncomfortable. He could've at least offered us free breakfast, but he instead made us pay for it, and told us if we want something we could go speak to the manager. It's never about money for us but the way he dealt with unsatisfied clients is the worst, and we work both in the tourism, in fact we are both managers! His colleagues the day after were more friendly and they moved us to a room with double bed with a great view, which we liked much more. A thing that we noticed is that the staff of this hotel are very unfriendly with no reason, they make you feel that you're bothering them just by walking by (the young blond girl in the reception, the breakfast staff, except for the young guy in the reception and the concierge, who was very nice welcoming and friendly and kept smiling the whole time. We would only recommend the hotel for its location and the artistic decor, but never for the service.

The hotel's atmosphere and location are excellent, just like a Fairmond hotel. The rooms are a bit small, probably because it's in Europe. However, the breakfast restaurant and bar are both excellent.

We stayed on the last day of our honeymoon! Breakfast,, as rumored, was perfect and the male staff at the front desk was really kind. (Her hair was tied up) Check-in was at 3 o'clock, but they checked in before 1 o'clock and gave us a plate of fruit with chocolates on it with a congratulatory message for our honeymoon. The best,,,🥰 The front desk staff and the breakfast waiters knew how to translate long English sentences into English,, and showed them to us. It was touching. The room condition was also great. It was a little cramped, but it was comfortable enough to forget about it. I wish I had spent a little more money and upgraded. Next time I come, I'll have to stay for several nights. Anyway, I highly recommend it!

Second stay here. Fantastic location, easy access to the famous spots. Also reasonable price compare to others. But my stays there was not as good as last time. Because my room was near to service lift and emergency exit, so a little bit noisy in the early morning because housekeeping/service staffs and corridor was really bright even in the night which you can see in the room.

It was close to Prague Central Station, and it was quiet so I was able to rest comfortably. Prague can be explored by walking, so accessibility is not bad, so I had an enjoyable trip.

The breakfast was amazing! Very good spread! Delicious 😊 Very clean and nice hotel next to Kafka Head. Convenient to take the tram and lots of shops within walking distance! Lots of restaurants too!

Staff was attentive and provided excellent service. Hotel was so charming but still clean with modern amenities. Bathrooms had heated floors!! Beautiful views and adorable courtyard. Would highly recommend.

Not recommended! Very not recommended! This hotel has a big problem with the system. First of all, I paid the room fee online, but when I arrived at the hotel, the front desk asked me to pay again and again, and finally communicated and solved it. Then on the second night of check-in, we received an inexplicable consumption deduction. I communicated with the front desk and the system swiped my authorization again. It was midnight when we left, and the front desk asked me to pay the room fee again. We communicated repeatedly and said that we had paid it, and sent them the conformation email. In short, it took a long time to let us go, and finally delayed my tax refund time. Then the hotel service staff are actually quite professional. Then their hot spring experience is very, very good, and the staff are also very enthusiastic. But the room window cannot be opened, and the toilet exhaust system is not good and stuffy. Although the staff are very cute, I don't recommend this hotel.

Gorgeous hotel. Amazing lobby, even the atmosphere is lovely and always vibrant. The restaurant is nice, the waiters are nice. Everything was so perfect and comfortable. Delicious breakfast with a lot of variety. Amazing twin room with two separate queen size beds! Lovely view, dynamic neighborhood with everything you need. Several trams, buses and metros right next to the hotel. Supermarket Billa is downstairs as well. Clean room and bathroom. There’s YouTube in the room as well and complimentary water everyday. Lovely Easter decorations as well. We loved everything.