The location of the hotel is very good. It’s overlooking the sea. My sister and I had booked the suite for one night stay. The view was good but the corner room has a better view. We had called to get the best view room but they said at that time that we have got the best. There must be some miscommunication there or the room wasn’t available. Anyhow. We loved the room and the decor. It was huge and it’s decorated with care. The eating space is nice too. Food was good. And the seating area over looking the sea is amazing too. But I must say that the hospitality was not good. We had requested in advance to delay the checkout and let us checkout by 1:30 PM. But the message was not conveyed to the staff who was attending to us. We had to give reference to who we spoke to etc etc. I like hassle free travel experience and hence do all the talking before hand but to no use. When we reached the hotel, we realised that the Wi-Fi network in the room was bad. We had a meeting to attend to the next morning. So requested them to give us a space which would have good connection. The hotel staff was helpful and showed us an unused space near the reception. And said he would unlock it for our use. We check if it had a table, chair, and AC. Next morning, there was some confusion. The ***ager was there and he stared at the staff and talked rudely in their language with us standing infront of them. They opened the space anyways. But said that the ACs aren’t working. And there was no fan. I ran back to them saying please check again because it was steaming hot and attending an important meeting in a saree with sweat dripping from all over would be horrible. I went back with the remote and realised they knowingly didn’t switch the main switch on. Even after all this, they questioned me again on the checkout time. And asked when our meeting would get over. Even if the space was an unused space. I didn’t like this experience at all. It made all the good experience turn sour.
- Guest User
We had booked 3 rooms here for 2 nights, one was supposed to be triple accommodation as per website. The location of the property is superb beyond words. The outer façade of the property is well designed aesthetically. Everything except the rooms were a disappointment. The rooms were too small, congested, broken cupboard(yes with one door of the almirah missing). The sitting height of the bed and mattress was too high, one has to literally jump on to the bed to either sit or sleep. The bathroom was a big disappointment, the pot and the shower clubbed together in one corner, no space to move around. Too much space saving. Services were good, food quality was really good. Lovely ambience to sit in the common porch or kabana and watch the sea and the sun set or sun rise. Barring the rooms, everything was good about this property. Hope they do something about these small congested rooms. Would definitely recommend for the location and view and of course the food.
- Guest User
