8.2/10Very Good257 Reviews
Abu Dhabi Corniche Abu Dhabi|3.11km from city center
The hotel is located in a very convenient area,up on my arrival is was received very professionally,the valet gentleman guided me to reception ,the gentleman that assisted me at reception was very professional and knew exactly what he was doing ,my booking confirmation didn't take long ,the valet assistant escorted me to my room .
To be honest ,the room was not properly cleaned as it still had dirty dustbins in the room and toilet,didn't seem like the beddings was changed as I was scratching the whole night and since I booked for only one night ,I really didn't have the energy to call housekeeping to change my bedding,the room had carpet and it didn't look like the carpet is regularly clean,the room had an unpleasant smell
The bathroom towels were dirty and unchanged so I opted not to use them , the bathroom floor was filthy as well.
The air conditioning kept blowing dirty air so I opted to switch it off to avoid getting sick , don't know if the air conditioning is regularly cleaned or maintained.
Since my car was parked at valet and I want to drive out so I went to reception gave my vehicle ticket for the valet assistant to bring my car ,at that moment there were many people checking in , instead of him bring my car out ,he insisted that I go get my vehicle in the basement,I told him I don't even know we're the basement is but he was aggressive and said it's easy in a loud voice,just go to the basement you will see your car,that was very strange however I continued to do that,that was very unprofessional from the valet assistant.
I realized that this valet assistantent was different to the assistant that initially assisted me up on my arrival .
It's strange to have one person determine the Review of the hotel but I also have to be honest to avoid this from happening nxt time.
