The room was ok, but the air conditioner was too loud. The worst thing was that we forgot an airpod in the room. The phone received a notification that the location was the hotel address, but the hotel denied it and said they couldn't find it. Then they kept delaying. After several contacts, they said they didn't have it and were perfunctory. In the end, they didn't return it. Ctrip gave 400 yuan as compensation, but the hotel didn't say anything. Absolutely bad review!
- Anmanebamihou+n
Hotel is great, location is good, breakfast options are varied
- Guest User