It was a magnificent experience with one of the finest smart hotel GRACE COX. Their room layout and furniture selection was impressive and unique. We ordered lunch and dinner from their in-house restaurant which was worthy, and the behaviors from restaurant attendees are found so professional and welcoming. Its a fresh new hotel with new amenities and ideas, also budget friendly. Receptionist and other room services were found satisfactory and trustworthy. In summary, anyone can choose GRACE COX to get conventional 3 star hotel feel within the budget. In this amid covid-19, the complimentary breakfast was provided at room which was average. Notes for the hotel management: 1. Half yearly or yearly maintenance needed for the walls (as it is brilliant white color) and furniture are suggested to do (mostly are bare wood) lekar polish. 2. Joints of washroom tiles needed to be clean by routine basis. 3. PVC floor tiles were found bumpy. Also, floor mat near the bed was smeary.
- BEINGSHOVAN
I recently had the unfortunate experience of staying at Hotel Cox Grace, and let me tell you, it was an absolute nigh**are. As a family from the UK with young children and babies, our primary concern was ensuring a peaceful night's sleep. However, our hopes were shattered when the hotel decided to turn into a nightclub at 1 am with blaring music that reverberated through the walls of our room from the roof top Imagine trying to lull your baby to sleep while the walls are shaking from the bass of the music. It was beyond infuriating and completely unacceptable. Despite multiple complaints to the hotel manager, they displayed a shocking level of apathy and negligence. Not once did they take any action to rectify the situation or even offer a sincere apology. The complete lack of consideration for guests' comfort and well-being is appalling. It's evident that Hotel Cox Grace prioritizes their own entertainment over the needs of their paying customers. The utter disregard for basic decency is utterly disgraceful. I strongly urge anyone considering staying at this hotel to reconsider. Save yourself the agony and frustration. Avoid and boycott Hotel Cox Grace at all costs. There are plenty of other accommodations in the area that prioritize their guests' comfort and provide a peaceful environment for families. Trust me, this is one hotel you'll want to steer clear of.
- Guest User
