WelcomHeritage Sirsi Haveli Map, Address, Transportation & Nearest Stations and Airport

This place is stunning beautiful 😍 we love every details of it. Definitely will go visit again 😀 Service is excellent Food is excellent View 100%

The overall facilities and environment of the hotel are not worthy of this price. If you don't drink alcoholic beverages, you can only exchange the bracelet for alcoholic beverages for 120 yuan of soda. After the exchange, you will be given a small aluminum can of Coke sold at the convenience store for 10 yuan? The network signal in the room is very poor, so it's better not to connect. The TV Netflix interface is very basic, and you can't even watch Netflix in the original room. The drain hole in the shower is seriously blocked and almost flooded. After reporting to the counter, the hotel staff said that they would use their time out to deal with the room. After coming back, they told us that they had dealt with it, but there was no result. As a result, I had to call the counter to complain in the middle of the night. After a long time, they opened another room for us to watch Netflix. The service attitude of the hotel staff was very good. It was entirely a problem with the hotel's own hardware equipment. Although the attitude was very good and apologized the next day, the compensation plan given was to delay check-out by 2 hours + give a free upgrade coupon for the next stay. To be honest, why should I spend 8,000 or 10,000 to suffer? But it is worth praising that the breakfast is delicious. Breakfast is the only place that makes me feel worthwhile on the whole trip.

The hygiene of the room needs to be improved, the sheets had blood stains and the quilt was a bit dirty. However, the service staff's attitude was very good and the replacement was immediate. And the most important point is that the transparent door between the room and the bathroom is so obscure that my son’s girlfriend bumped into it twice. And I learned from the service staff that many people hit their heads, but the ointment to reduce swelling was very effective. There are so many people who have hit their heads and why there is still no improvement. It is worth pondering. Overall, the service is perfect and the room environment and facilities are also ok. Hygiene needs to be improved.

The location is great. The sea view from the hotel room is spectacular! The service is great. Will come to this hotel again, easily assessable to the beach

Overall our stay was great! This was our first time in Taiwan Kenting, we were looking for somewhere easy to go from Macau with nice holiday beach feel.  We used to go to Thailand but we wanted a change this time. Location wise it’s very convenient 2 mins walk to the night market where you have tons of food options, street stalls or restaurants wise. You have couples of 7 elevens, family mart, watsons all you need in case you forget to pack something.  There’s bus station “xiaowan” very convenient for sightseeing if you don’t rent a car. Pretty on time and big coaches very comfortable with AC. In terms of amenities, we thought the hotel could have more beach amenities, beach bar or restaurants would add a huge value for the hotel. Many families would stay all day by the beach if they have bar/restaurant. It was a shame its was closed… Also the sun lounges could be a bit more comfortable simply just add a thin cushions on top. And again would be great to have a bar for quick bite by the pool. Our room was the ground floor ones with Jacuzzi, it was a lovely touch since they don’t have bathtub in the bathroom. The little garden is a great touch for morning meditation. :) We also did a nighttime activity with the hotel by the beach to hunt crabs. It was a great activity and the staff did a great job explaining and helping out. Food wise, we had breakfast buffet in all 5 days, it was a big selection of food but not much variety. We had a lunch by lobby bar… but was not up to our taste unfortunately. There is much better options outside or hotel. Oh and they did a little decoration since it was my bday and offered a cheesecake to the room by a robot :). All in all it was a great experience hopefully they will step up the pool and beach area.

This is an older resort hotel in an excellent location to reach the nite market and other shops. Bit occupancy is lacking and the hotel feels desolate

We had a nice stay here and considering the price it was absolutely worth it! The facilities, pools and the buildings are clean but definitely have seen better years. Hopefully everything will get renovated soon, because the overall concept of the hotel is great, it just got a bit old over the years

This resort offers a truly unbeatable location, with the beach right in front of your balcony, allowing you to wake up to the soothing sound of waves and stunning ocean views. The buffet is another highlight of the experience. The food selection is excellent, offering a wide variety of dishes to satisfy every palate. From fresh seafood to delectable desserts, each meal is a delightful treat that enhances the overall stay.The pricing is reasonable, making it a fantastic value for the quality and location you’re getting. In summary, Chateau Beach Resort is a gem in Kenting that delivers on all fronts—prime location, top-notch amenities, and an affordable price. Highly recommended for anyone planning a trip to Kenting!

There are many recreational facilities, which can be played for free if you stay at the hotel. Children love the super high slide. The five-story slide is very exciting. There is a heated swimming pool in the hotel, which is very considerate.