I booked a one week stay half board at Pnoe on the recommendation of a friend. This is a brand-new facility. The rooms are very well appointed and thought out, they are smart rooms and,upon arrival and app is downloaded onto your phone to enable you to adjust the lighting, blinds, Order room service book your tables at the restaurants and the spa. The king size beds are actually two mattresses zipped together (love or hate this idea) if you are not Tech savvy and want to use conventional light switches et cetera in your rooms you will need the torch on your smart phone to see the switches and there Function as, they are dark brown and difficult to read. The food is all very fresh local and cooked to order, the breakfast selection seems endless. All cocktails and smoothies are made well and with fresh ingredients 10 out of 10. The spa is beautiful. I had three spa treatments. The final one which was performed by the spa manager Lia and was exceptional. I have not come across treatments and products by Dr Barbara Sturm before and was initially sceptical but it was the best facial I have ever had and the results were instant. I would not hesitate to recommend, the spa but in particular Lia who was exceptionally kind to me and put me at ease and made me feel comfortable following a recent operation. The website is exactly what the resort looks like, there is little to do surrounding the actual complex. Heraklion is only a short taxi journey away, should you want more? All the Staff are welcoming and want to make your stay enjoyable. A general feel of calm and serenity emanates throughout. I will be returning
- Guest User
Our trip was truly incredible, a beautiful concoction of charm, flair, discreet luxury and exquisite attention to detail was complemented by a ubiquitous kindness and friendliness as well as efficiency from the lovely staff throughout. The setting is beautiful, in a gated area. You are greeted by the friendly reception staff and can always count on them whatever you need. The rooms are serene and have their own pool, it’s a very special experience, and you can connect your music to the speakers in the room! The room service and housekeeping are excellent! The restaurants are delicious whichever of the two you can count on fresh and organic food whilst the staff in the restaurant will accommodate you throughout, here we want to mention the work of Vasilis who went above and beyond throughout but also Konstantinos. In the pool bar we want to highlight the work of Ioanna and Artemis who also went above and beyond to make sure we were comfortable. The housekeeping team was always there for us as well, the duo of Ana and Marina and their insatiable work and kindness is to be commended as well. Lastly the spa team is great, we had various appointments and were truly relaxed and even improved our breathing, the team of Lia as spa manager and Anastasia and Elli as healers is magnificent, go and visit them! The access to the beach, the minimalistic design, great food as well as relaxed setting truly set the platform for the ideal trip. (For adults only)
- Guest User