Have stayed here multiple weeks. The customer service is very good. Victoria, Jessica and Alexis are all great at their jobs. The rooms are very comfortable and is conveniently located on the loop close to everything.
- Guest User
We have stayed here several times in the past four years while visiting family in the area. The staff is awesome. The breakfast is great. There's lots of good parking. Our room was very clean- thank you Rachel. BUT this HI needs some updates and repairs. The mattress was bad. The elevator floor is very worn. Only one elevator was working all weekend. The laundry room was dirty. The furniture, curtains and carpets could use an update. We traveled all over the SE during Oct. 2022, visiting HI along the way and this one needs some TLC.
- Guest User