There is nothing to say about the eight-star hotel, facilities and other hardware, so I won’t go into details here. Mainly comment on software-services:
First of all, no matter who you are, you have to go through security check as soon as you enter the door. It will be more troublesome if you have a lot of things in your hands. Most of the security check groups I met on the first day seemed to be vicious and unfriendly. I thought security personnel needed this kind of virtue. However, the groups on the second day were much less nice than others.
When checking in, the lady at the front desk was very businesslike and not as attentive and enthusiastic as some star hotels (I wonder if this is their corporate culture?). She didn’t introduce much about the hotel. She only gave us a map and took us there. In the middle of the room, I just roughly pointed to the location of the breakfast restaurant, but nothing happened all the way. As a result, I didn’t bother to study the map, so now I came back to read other people’s reviews and found out that I can ride a camel for free and take a car to see the whole hotel for free. So I blindly browsed the swimming pool downstairs several times from morning to night. .
In fact, the hotel still has personnel who meet the eight-star service standards. For example, the doorman in the guest area will take the initiative to help you swipe your card to open the door when you are inconvenienced. There is also the two-meter-tall doorman at the door. Although he looks fierce at first glance, It's a bit scary, but the service is actually more enthusiastic than the above-mentioned glamorous front desk staff. Not only do they do their jobs diligently, but they also take good care of the emotions of the guests waiting to pick up the car from time to time. Without them, this eight-star hotel should really be Got a few stars.
- Guest User
The service is very good. If you are traveling with children, you can get an extra bed for free, and you only need to pay for breakfast. If you need anything in the room, you can call and get through immediately and solve it immediately. It is much better than the more expensive Anantara Desert Hotel where you stayed later. The hotel is very beautiful and the security is very good. The beach and accommodation area are only accessible to hotel guests. Ordering in the room, every dish is amazing. Many items in the hotel are free of charge for hotel guests. This must be praised, it is very practical. The hotel has many outdoor swimming pools, which are beautiful and have constant temperatures. You can also swim to your heart's content when the weather is cold. The rooms on the first floor have direct access to the beach, which is very convenient. On the second floor and above, you can enjoy the sea view, which is very good.
- Guest User