Map Hotel Map, Address, Transportation & Nearest Stations and Airport

The hotel is located below the Toronto Tower and is integrated with the Rogers Centre, but the rooms facing the stadium can only watch softball games, so those who want to attend Taylor Swift's December concert don't have to consider it.

When staying at the hotel, the front desk informed that all non-alcoholic beverages in the mini-bar are free because they have been prepaid. After that, bring some desserts. Someone knocked on the door at night, asking if a turndown service was needed. Before leaving, I was told that there are additional charges: facility charge $12, Neighbourhood Mktg $4.89. This is required upon check-in.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

This place has it all. The service and valet parking was very easy to deal with. The rooms are big and clean. The lounge is very nice and comfortable. The gym, pool and hot tub are also great features. I recommend staying here.

A very good hotel with great service, sanitation and hardware. The price of hotels of the same level in North America is basically the same, much more expensive than that in China. Breakfast is not a buffet, it is all ordered.

Very good experience. All the staff are very nice. The rooftop restaurant and swimming pool are great. The location is in the core area of ​​downtown Toronto. It is convenient to go everywhere.

The reason for choosing Ritz is to value service. But I think Ritz Toronto didn't do that! Ritz discriminates in room arrangement! When I first stayed for two nights, I was assigned to the 10th floor. I was not satisfied and asked for a higher one. I was changed to the 17th floor! As a result, when I checked in again two days later, I was assigned to the 7th floor! I was speechless! And knowing that I had just checked in a few days ago, I wonder if guests are used to it! The most unacceptable thing is that when I left, I asked the concierge to help me move my luggage into the car. I also prepared a tip. As a result, the concierge was extremely unenthusiastic. I reminded him several times but he didn't move. He moved one for every one my friend moved! He even wanted a tip. Where does his confidence come from!

The breakfast was very rich, the chef was very warm, the restaurant had a classic temperament, and I saw a chic wedding reception in the restaurant. It was really a very good hotel! The location is in the university town, surrounded by high-end residences, Remowa is next to it, the intersection is facing Hermes.... The bottom of the alley can directly enter the Victorian University campus, the living function is super good, from the BAY of Metro Line 2 STATION is also very close and the traffic is very convenient.

The location of the hotel is very good, the room is very clean and has a sense of design, I stayed in Andy's room for 3 days. The service is also very good. In the middle of the night, the waiter will bring you boiling water after a while. The fly in the ointment is that the old house's water outlet and drainage are not very good, and the water from the faucet is all white. The rooftop pool has a nice view but the water is a bit cold.

Excellent location, with CN tower just at the door step, and a short walk to the harbourfront and union station. Many restaurants nearby too! Take the UP express from the airport and it's just a short walk to the hotel connected via the link bridge. Don't bother with taxi or Uber, it's 4 times the price and you might get stuck in a jam like me. Rooms are big and clean! My stay was perfect!