I came to stay at your hotel because my mother is sick in a nearby hospital. All I needed was a quiet place to sleep. When I arrived the reception staff couldn’t find my booking. The key card barely worked, having to be swiped at least 10 times to get into the room. The room clearly hadn’t been decorated since the 90s, which meant it lacked modern convinces like a plug socket near the bed to charge my phone, or more importantly air con. I had stupidly assumed being in the 21st century and charging not a small amount of money for the night, these would at least be standard. During the middle of this heatwave it was positively uncomfortable. I think I would have struggled to sleep just with that, but the noise made it pretty impossible. The hotel backs into a major road, as many do. But I have never stayed in one before where it sounded like I was sitting in the middle of the road. It was so load that despite the terrible heat I ended up closing the window. Not that easy as the window handle was missing! This unfortunately didn’t really make it any quieter. When the sleepless night was over I went for a shower to try and revive myself, but the water pressure was so low it was not exactly refreshing. All in all the place needs pulling down and starting again.
- Guest User
We really enjoyed our stay in the very centrally located Ibis Chesterfield ..... the hotel is very close to the town center ..... the service team in the hotel were very friendly and professional .... over all great value for money !!
- Guest User