Villa du Canal Map, Address, Transportation & Nearest Stations and Airport

It's a very good hotel. I really like it. The environment and hardware are very good. The location is superior, the scenery is beautiful, the service is considerate, the praise is great. I will stay next time

The location of the hotel is good, and a mask was given when checking in! The room is a bit small! Replace the cups with disposable items. It is understandable to keep everything simple during the epidemic, but the front desk said that they needed something to be delivered to the room by phone, but they called and said they had to go downstairs to get it.

We stayed at this establishment from December 30th, 2022 to January 2nd, 2023. The Hotel itself is quiet and with satisfactory rooms and service, and it is directly connected to the airport terminal which is comfortable. But the restaurant is to be avoided, and the complaint handling was not satisfactory, as follows: Made a reservation of a quiet table at New Year's Eve dinner in Hotel’s Restaurant which the staff politely confirmed to us. But at the dinner, were put through with a table in the middle row just besides the noisy bar area. Many times I politely asked the waitress for a quieter table as we were promised (all other tables were empty at that time), but she kept saying no for made up reasons. When we left the hotel during checkout, we also mentioned the above to the staff and we were told there was no manager at the time. We just used room service after canceling the restaurant and, got offered a small discount, and settled on a slightly better one but still low. After that, two months passed without any further contact from the manager or any hotel staff. In my opinion, unbelievable for an airport hotel and an international hotel chain.

As the picture shows, this is an IHG hotel in an architecturally lovely building on one corner of Place du Capitole, the main square in Toulouse which also houses the Town Hall, many bars, cafes, restaurants and shops. The staff are very friendly and polite and always wishing to help whether at Reception, the Bar or on Housekeeping duty. The bedrooms ( we had 536 ) which had 2 double beds, tv, fridge with daily water, tea / coffee station, a very comfortable armchair, desk and office chair. The bathroom was standard and met expectations. Housekeeping was excellent. The lounge / bar area was rather quaint but adequate and a fitness room was in the basement ( we did not use ). Breakfast was also downstairs and consisted of a hot / cold buffet style with a selection of cereals, fruit/ breads /pastries etc. Egg options available on request. Similar every day but more than adequate. Top Tip - if travelling from the airport, take the Tram ( T1 ) to Arenes and then transfer to the Metro to Capitole and then a short 5 minute walk to Place du Capitole and the hotel ( ticket 1.70 euros ...taxi 25 euros ! ) The hotel is also near all the main attractions with the main railway station about 20 mins away via Joan of Arc Square. Finally, the FREE electric minibus passes through the Square every 15 mins. Wave it down to stop and then enjoy a gratis tour of Toulouse to get your bearings. It will even stop just outside the hotel. Enjoy.

The breakfast at this hotel is very rich and delicious. The hotel is very close to the airport, 10 minutes walk, the hotel has a free car delivery, 10 minutes in advance reservation. 5 minutes walk to the small train station in the city center. The service at the front desk is very good and the English is great. There is free parking. The rooms are spacious, clean and comfortable.