I lived there for half a month, the traffic was very convenient, and it was relatively clean. There was a place for self-service laundry, which could be dried, and there were 8 people on the bunk. Overall feels good and affordable!
#Excellent location #
I been staying in this hostel for 3 times, everything's is ok . It just 3 times ,2times TV doesn't work asked them they also don't know . Nevermind it really get to me is 3 times TV again didn't work. Why I asked them they told becos long time no people used it that why. Can u accept this reason. I believe they should do something about the TV . N pls leave book on how to on n etc. Even people never watch TV . If really all TV there spoil pls take them aways. So people will know here no TV.simple.hope the lady boss will look into this small problem that may becum your nightmare. Thks just a suggestion.
(+) Located very near the MRT Chinatown and its area, so tourist can easily walk in many famous attractions in the Chinatown area. The amenities are basic, and meet personal standard. The hostel also offer free breakfast from 8-10 AM
(-) noise. no water provided in the room.
At first I booked the Standard Double, and it was very dirty and maintenance was bad. There were ants on the wall and in the bathroom as well. You can tell they skipped out on cleaning it as either not many people stayed there, or they just focused more on the more expensive rooms. However, their customer service more than made up for the bad room. When we called to feedback about the dirty cups, kettle, ants and air conditioning which was barely cold, the receptionist was more than willing to help us. The hotel was full on 21 May night we checked in, so they helped us as much as they can on the night and gave us a free room upgrade the next morning. The room upgrade was good, even though you can tell the rooms are a little old but they gave us a clean room that time!
Friendly and very helpful front desk staff...
Good location in heart of China Town...
Rooms very clean (laminate flooring, no carpet) with all amenities...decent fridge, good kettle... decent desk big enough to both work (without moving laptop!) and eat from...
Nice bathroom and spacious room layout with double beds...
No windows but not missed as good ambient lighting...
Can be a little noisy as door not very soundproof, and other room guests noisy and not very considerate when leaving rooms early in the mornings!
The room was very comfortable. Was offered to upgrade to a bigger room with a bathtub at a price, glad we did although the bathtub was missing.
The swimming pool however could do with a heater. The guests would appreciate swimming without shivering. But this is great for parents as it will be effortless to pull out their children from hours of playing in the water.
The dining hall 'Lime' was great. Seats were comfortable. The breakfast spread however could a bit better, easily overshadowed by other smaller hotels.
Could have a halal section or menu could be muslim friendly. The muslims are willing to spend. Market research should be done. Check out other muslim friendly restaurants at the orchard belt. They are packed daily.
Overall, a great stay, albeit the shortfalls, the staff more than makes up for it.
I really enjoyed a 5star service experience from such a boutique hotel although there's small flaw which can't be helped eg.it is not sound proof however is acceptable.the staff are friendly,polite and welcoming immediately taken action for beginning of air con issue.the housekeeping chinese auntie is very efficient,professional and extraordinary.she still serve to my housekeeping needs despite her knock off time at 3pm,I trully appreciate it.i have extended my stay!
Last but least, keep up the good work definitely will recommend and come back
Very nice hostel, the front desk service is very warm, the environment is very good, there are many bathrooms, there are laundry rooms, but I hope that I can provide disposable slippers in the future, and it will be better to have a drying room
Friendly, helpful and efficient front desk staff...
Had to do my Covid quarantine as unexpectedly tested positive...staff were understanding checked me into other room and helpful and called to check I was OK...and always
brought things up fast that were dropped for me...as well as quick responding to requests for extra towels, etc..
Room was very small with no window, but was OK as lighting good, and I could not move around much anyway as not well..
Good kettle but minuscule desk, and not big enough to sit at and do anything.....ate at washbasin in bathroom...
Room was clean with a small clean bathroom and combined shower, so floor was often wet...
Finally stayed 8 nights and was thankful for a decent double bed to put my things and good aircon and clean tiled floors...
Just enough room for my luggage on the floor...1st room was bigger and better layout...
Fine for a short stay and if not much luggage...as good location, decent rate, and room clean and friendly staff...
Furama city centre is a popular hotel in Chinatown with a distinct design. The hotel is old looking and signs of its age are not difficult to find from the fading tiles to the aged interior. Here are the pros and cons once we look beyond its looks:
1. The location is very good. It is located opposite a mall Chinatown Point that you can find many types of food and nice shopping stores like Uniqlo.
2. The breakfast is a must. It costs $10 but its value goes beyond that. For $10 you get unlimited choices of coffee from cappuccino, latte, espresso and plain coffee. U also get orange, yogurt and nice Asian food like bee Hoon, buns, cut fruits and noodles. The live egg omelette station is also a must.
3. It is a well equipped hotel with a small gym and a functioning swimming pool in level 6. There is a drinking water dispenser you can go to fill up your water (no need to boil on your own).
1. There are limited local Channels for the TV. The cable channels does not work. The remote is also difficult to use and there are dead pixels on the Tv. It’s best to bring your iPad for entertainment.
2. Service has room to improve. The self help front desk check out system does not work. It is wasted time as you have to queue up with the people checking in after that. The front desk staff is also slow.
Overall there are pros and cons with this hotel. It has a good location with nice breakfast that is value for money. The service and room amenities can be improved but is reasonable if you manage to secure the room on discount.
We went to singapore for short escape, originally i was really amazed with this neat and modern country. Despite some people that we meet on the street was not really nice, but the ladies who in charge in the hotel were different things. Both of them are having smiley faces and willing to provide you with any information, especially ms.ayu who didn't mind to be bothered in the late evening after her working hours and have to help us with the password on the enterance door which we totaly forget. For the budget tourist, this is very recomended hostel, it was clean, walkong distance to public transportation and located in the china street you would never starving and broke 😄😄
Exiting the Niujiashui Metro A exit, just above the food festival, I hope the boss can allow the guests to use the dryer. After all, the Singaporean people can take a bath every day and come back to dry clothes!
The decoration is very old and has some smell. You need to let the smell go in every day; the hygiene is quite clean; the sound of the air conditioner is a window machine, and the sound is relatively loud: the quilt is a layer of cloth, and there is a separate thin blanket; the location is in a pedestrian street, taxi It’s not very convenient. Many drivers don’t know it. There are subways and buses nearby. In general, the traffic is convenient; there are shopping places such as bugis around; the service is good; breakfast is relatively simple, and there is a Yabo Center nearby that is good for eating; Sim Lim Square nearby It is said that the water is deep, so please be cautious when shopping; there are no dental appliances, there are fewer charging ports, and no water is provided.
The check in was very smooth. The location is great as it’s linked to Raffles City shopping mall and walking distance to City Hall MRT station. The room was spacious and there’s a balcony. Unfortunately the hotel don’t provide complimentary parking.
Nightmare. Avoid this place at all costs. Worst hostel I've ever stayed in. It's filthy, squalid, and shockingly bad. I have reported the hostel to the Singapore health authorities, and have followed up on the report. I hope that Singapore government shuts it down. It's beyond scary. It is by far the filthiest hostel I have ever stayed in. The common facilities are disgusting. The urinals are broken and covered in plastic bags. The floors and surfaces were filthy with brown or black sticky substances and mold. The sink was clogged. The male washroom door was perpetually held open with a string cord so that some guests could dry their clothes, thereby violating any sense modesty of those using the showers as well as women passing by the door. The soap dispensers are broken. There was a pile of vomit on the table which was left overnight. There were guests / squatters sleeping on each of the couches throughout the hostel; I saw at least 4 squatters. The room itself had a leaky aircon pipe which dripped ice water on me as I tried to sleep. There were used bandaids wedged into the shower and a used rusty razor blade shoved into the shower's water heater. The hostel attracted the worst people, and most inconsiderate roommates. I've been hosteling for over 20 years and it's almost always been a positive experience. This was the hostel from hell. I hope Singapore health department does the right thing and shuts this down.
Location is good for no lack of food. Near coffee shops, hawker centres and shopping mall(bugis). Have many selection and varieties of local food.
Amenities not so fantastic. Bare minimum and there is no in-house slippers. Only have body towels.Shower area is very small, enough to house a 70 kg adult COMFORTABLY. Air con control is of the old type,non digital. 4 pillows and quite comfy plus mattress is quite firm. Only minus point is that side table is quite far from the bed on one side. The mini sofa is not for lying. Awkward shape (see photo with bag). Though many TV channels, very old shows like Harrison Ford in Indiana Jones and the Net by Sandra bullock. has Chinese language channels and local ones
HDB blocks are very close by so need to draw curtains for more privacy.
No water heater as hot water is from roof top tank. Have to wait for hot water to come on after switching on like 5 minutes.
Reception staff was very polite and chirpy when we checked in. Staff name is Xiao Xuan and she gave us extra room cards when we requested. Didnt spend too long at the counter as she was efficient. Great service!
The moment we drove into the basement carpark, we knew it would be an amazing staycation. We parked next to their iconic vintage rolls royce.
Check in was seamless, although their customary welcome drink was absent. No more welcome drink?
During our stay, we enjoyed the quiet and less crowded swimming pool. (as compared to the crazy crowd at other hotels). Breakfast and evening canapés were good as well. We absolutely enjoyed the complimentary snacks and drinks throughout the day as well.
Service was top-notched - friendly staff who made us feel at home.
We have been to countless staycations, and Barracks Hotel is definitely ranked 1st. Will be back again.
As an Ascott group member, there are decent expectations of an Ascott experience in all the properties in which I had once stayed (Ascott, Somerset, Citadines). Citadines Rocher (recently opened in 2020) was one of my top choices in having a local staycation because of its location and price range. However, it was an overall disappointing experience, and here’s why: 1. No daily housekeeping service 2. Our bathroom door could not close. It was completely off the ledge. 3. Reception is busy all the time. Phone calls are often not answered 4. This hotel was most probably a designated hotel used for both Malaysian citizens who were unable to return home due to locked borders, as well as returning Singaporeans to serve their mandatory 14-day Stay-Home Notice (SHN). There were confirmed COVID-19 cases within my period of stay. We were notified by a letter from the management. The least the management could do was to provide a mask or sanitizers to guests. We also chanced upon 2 medical workers fully donned in PPE escorted a guest to the ambulance. Scary stuff. 5. We took our own trash out of the room since day 1 of check-in. It was not cleared even upon checking out. Dear Citadines Rocher, please review your services. I had absolute faith and would like to continue giving my support to Ascott despite this awful stay.
My first stay in YWCA Fort Canning. Located in the quiet side within close vicinity of Orchard Rd and quite close to the National Museum, Methodist Church, Fort Canning Park etc. Parking is free but needs to get the parking voucher at the reception area. Only 1 person at the Reception to handle all the check-in and check-out but he is quite efficient and very polite. The family room is spacious and clean, has basic amenities and comfortable beds. The toilet has bidet which is one of the key reasons for our choice as this is not found in many other hotels, including the premium ones. We had an issue with the noisy air-cond due to faulty motor which was replaced within 2 hrs w hile we were out for dinner. We like the responsiveness of the staff. Overall, we had a pleasant stay at YWCA Fort Canning.
Located right next to a bus stop and a 5-minute walk from a MRT station, this budget hotel screams value. Two restaurants right at the ground floor of the premises and a very famous Indian restaurant (A2B) within 3 minutes walk away, good food is very close by. Mustafa centra is a 5-minute walk. A no-frills, impeccably clean hotel in a great location - excellent value for money. We stayed there for 9 nights and every morning the cleaning team was prompt to leave our room blushing clean. My request for extra towels were immediately taken care of and seen through all 9 days. 24-hour hot water and air-conditioning were top-notch. Special shout-out to Ms Pam and Richard at the front desk who gave us wonderful tips about their country and made us feel right at home. The room cleaning persons (sorry, I missed taking their names) did a fabulous job every single day! I was travelling with 2 young kids and had requested a room on a higher floor with a double bed. They were able to accommodate me on their 7th floor (not noisy at night) but could provide me with only twin beds. This was a minor blip in the otherwise exceptional service provided my the hotel. Rooms near the lift tend to be a bit noisy throughout the day. Room # 710 was great - 7th floor and far from the lift. I'd recommend this place again to anyone looking for a no-frills budget hotel in a great location.
Clean.. comfort... water preassure is very good.😋. Room is quite spacious... if you travel with a family like me and on budget... this is my kind of place... will come here again and next time i will extra comforter.
Forgot to bring charger, they're able to borrow me. Hotel staff quite friendly, they're willing to help me to collect my grab food and send it to my room. Thanks for your help and service, I appreciate it.
I'm really not satisfied with their service, keep waiting and waiting, I stay 3days 2nights,wasted my time alot,when I request for makeup room ,I wait for around 5hours,keep calling front desk only answer will follow up,also cut my phone very fast yet I'm haven't finish my talk, at last still nobody coming over,haiz,until I going down chat with the another front desk only doing something ~~
Anyway Breakfast are great 👍
Ya that is true according to my wording if you dont have any other option then you can stay here othere please avoid. i stayed here for 1 night, but almost not comfertable, before i checked in a room when i layed down on my bed, it is keep on moving i asked to change my room and they did it but the room is not same like before but bed still moving some time. the cleanness of also not up to the mark. and they charged for wifi to heard, i was socked and the funny things is that you can use only one device with one password so you you would like to use aother device you have to buy another password. thats all ok but still after paying the wifi is not woking good. staff also lalking bit rude. At last for me sorry to say but not value for money. will never back with this property.
~ Cosy room with various different TV channels
~ Only 2 halal hot food w/o cross-mixing options available: brown rice porridge with condiments & baked beans, the rest will be bread, cereal, raisins, dried apricot, salad, pastries, fruits & yoghurt during breakfast
~ Shuttle to Orchard available during weekdays
~ Bus stop is just a few steps outside the entrance
Pros: Our staycation started on a good note as the service was good from the minute of check in. The Front Desk staff was friendly and was patient with our enquiry. The cute tiger plush made my girls happy. We requested for an extra bed and it came within 30 minutes. As we have 4 pax in the room, we requested for extra bath towels and the Housekeeping team promptly delivered not only the towels but extra bottles of drinking water and lotus biscuits.
Cons: The water tap at the bath was so tight, so difficult to turn off. Can certainly do with more food choices for in- room dining. If only the pool has slides, else it's quite boring for children.
I booked the wrong location and date and named to get the staff to change it for me. I did not stay at this branch, but moved to the Chinatown branch.
The whole hotel smells good.
The room is basic, the shared bathroom is ok, not fantastic clean. It is ok for solo travellers who want a private space. There is Netflix on TV. Walls are a little thin. Nice to have self-check in.
Well located, really nice staff for everything, including informations. Bed was comfortable, good shower, breakfast simple but ok. The 2 biggest problems are the travellers who don't respect the sharing room after 23h00 (need a corfu or to be advise) and the room on the street side with a restaurant open 24/24, are to to noisy. You just get little sleep. Coming from Airport, with MRT get off at Jelan Besar exit B, turn right, walk to Dickson Road. To take the bus via Malaysia, walk via Jelan Besar, turn left and right on Weld Road, it will be on your right (3.5MYR)
The location is abit outskirt of orchard road. However the hotel did provides free shuttle service on half an hour interval to orchard area. Rooms are clean, and newly renovated as the hotel is new. The buffet breakfast is normal. But they do service quality premium coffee and teas. I was v surprise that there are no toast breads and pancakes/waffles provided for their breakfast spread. Breakfast serving is more catered for Asian where there are noodle soups and dim sums such as buns and lotus glutinous rice. The hotel has put all guests from Novotel and Mercure in the same restaurant for breakfast where it sometimes gets v crowded especially at peak hours between 8-9am. So be early for your breakfast if you do not want to wait for a table. It seems like both hotel guests get the same amenities such as accessible to infinity pool @ Novotel tower except with different room’s category. Where I think previously, Mercure guests are not allowed to do so. As both hotel charged at different room rates, I think it is a little unfair for people who stays in Novotel as both Novotel and Mercure are at different class of hotel categories.
Superb location just 5mins walk from clarke quay mrt station. The staffs are very friendly and many nice dinning restaurants around. Recommend to try the food at Alco Vault just beside the hotel. Their food are really delicious.
This was an overnight stay and we (two mature aged Australian couples) arrived from India very early on the first day (around 7.25 am). The hotel staff allowed us to check in very early. There were two couples and two people were unwell. So if we had needed to sit around for many hours awaiting a room it would have been painful. But the hotel counter staff said ”It is very early but we are flexible here and we will try to get your rooms ready ASAP”. One couple were in their room by about 8.30am and we got ours about 9.45am. This was excellent service and above and beyond normal expectations. The rooms are small but everything works: clean, nice bathroom, air-con, comfy beds, safe, tea making facilities, hairdryer, Wifi etc....all inclusive and working well. Very pleased and we would definitely recommend this hotel to anyone on an overnight stay or a short stay in Singapore and not wanting to spend a fortune on expensive hotels. They ring taxis for you and the cost to the airport was only about $10AUD.
The check in is slow on that day cause that white shirt lady take time to check our detail even I aready paid online booking and request a higher floor and connection room for 2 but after by 2pm check in she given us a family of 4 2 room is not connected and we found difficult in taking our shower or daily use need to call or press bell to look for item.
The morning breakfast on Sunday is good and delicious and the part time Chinese lady is hard working and good service to attend us.
Had a great time staying here for three nights during an extended trip to Singapore. Each cubicle is spacious enough that you won't feel too cramped and the bathrooms were extremely clean and well-kept. Location is a 5 minute walk from one of the MRT stations (Bendemeer I think) and there is a 7-11 and other conveniences right across the street. Extremely well-kept common area and the wifi was very good. Overall enjoyed it and would no doubt choose it again if I end up in the Lion City in the near future.
The overall feeling is very small, the carpet is very damp, and there is no mineral water provided. The bathing place is in the bathtub. I don't like the layout of the room very much. I should have stayed here once and would not want to live again, but the lady at the front desk is worthy of praise. good service attitude
Location is good, conveniently located near Jurong East MRT station and bus interchange. There are also three shopping malls nearby. Convenient for shopping and many food choices. With a few fast food places and donki which operates for 24 hours, a blessing for foodies!
Room is also clean and spacious, would be better if there could be an additional chair and small coffee table.
The self-check in kiosk not that user friendly though, many room for improvement.
Brought my parents for one day staycation. I decided a place where we hardly go to have that away from home feel. We stay Jurong West. There are many choices near Arcadia but it was Arcadia family room (with window) that attracted me. However, was disappointed as the reception informed that there only 1 of such room and was taken. Felt cheated and that the money was not well spent.
If you love to read in a breezy, quiet and serene place, then Club room in Oasia Hotel Downtown is definitely the place to be in! Awesome services from the staff working at the front desk and club lounge. Really appreciate their attention. Good location. Train station and supermarket are just nearby. Probably the only minus point is the variety of food in the lounge. Hoping that they will add more in time to come!
The four of us stayed here on our visit to singapore. The front desk lady charged or room deposit instead of merely taking a credit card number to charge later in case of damages (this was against policy I discovered later). We stayed in a room with a queen bed and two bunk beds, ensuite bathroom, plus a small balcony. The room was clean and comfortable - all features functioned properly. The location is far from the main areas of the city and on the other side of singapore from the airport. A subway station is about 10-15 minutes walk away. A bus stop is directly in front of the guesthouse. It's a solid 30 minute trip away from little india or little china. Being a hostel we had concerns about noise at night but were not bothered by any. We did not utilize the breakfast option but did eat at the restaurant across the street and found it acceptable. On checkout I found that they could not refund the deposit. After working with the manager over the next several days she refunded the deposit to me via paypal instead of a credit to my original card. That was not desirable at all, but was the best she said she could do. On the whole this was a nice stay, I only advise you to be cautious about your room deposit.
Service is so so not very up to standard but cannot expect much as it's a budget hotel,staffs are accommodative to our request that's the good part about it ,other than that the place is a bit small and table not big enough to put food etc ,tv had no remote control ,bathroom was much too small
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