This is my 6th visit here. I am in the travel industry, with very high end clients, which make it very hard to be me, being very critical of all things. This hotel is my choice for 2 major reasons. The location in Grünewald is excellent, but above all stands the staff. Levon I have known since the very first time arriving here, and I am hard on him, but MY LORD he is up to the task and rises above everything. He is the backbone of this hotel. Another person I want to give honors is Didi, friendly and helpful in any way. I travel with my dog, always have done that - and this is actually is not so easy, as some rooms categories are not accommodating us. Although - in rooms with hardwood floors, that should not be an issue. I am happy to pay for a total cleaning of the room after we leave. My dog lives with me in a very beautiful vila, with fantastic furnitures and tapetseries. Nothing is destroyed and the only thing in need of often changing, is the bed linnen. Well, this is of course a question to be put to the owners - but the staff, once again - LEVON is doing all they possibly can.
The hotel is located very close to the Berlin exhibition hall, a dozen minutes by car. There are many locations nearby for free parking, suitable for self-driving. The owner and the shop staff were warm and friendly. I wanted to renew my stay the next day but there was no room available. They also helped me contact other similar hotels. The room is relatively large. The one I ordered has three single beds.
The Faces Berlin is an ideal spot for travelers wanting to discover the city. The Faces Berlin offers a pleasant stay in Berlin for those traveling for business or leisure. The hotel is conveniently located just 2km from Messe Nord/ICC (Witzleben) and 20km from Berlin Brandenburg Airport. Being just minutes away from Konstanzer Straße Metro Station allows guests to explore the city with ease. Keeping busy is easy, with Chabad Lubawitsch Berlin, Hans Carl von Winterfeldt statue and R3 Massage Studio all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing.
A big room. very well equiped, a lot of lights and an excellent wi-fi. The U-Bahn station is 3 minutes walk, and although it takes some time to get bto the city center, the great price of the room worths it. There are a lot of stores 5 minutes away. For Jewish guests: Chabad hause in 10 minutes walk away and you can gind vwgan bakery in Bio Company. Mostly friendly and helpful staff. On the downside: There is only one english TV chanell and the pillows are way too soft.
This is the second time in three years that I have lived in this hotel. Very close to the subway station. The size of the room is suitable, there is no charge for children's beds. Breakfast is 12 Euros and there is a big supermarket nearby. It is close to the Tagore airport, and the taxi is about 17 euros. Going to Schönefeld Airport is far away. It is very convenient to come from the central railway station. I will choose this hotel next time.
The hotel was really nice. The staff were all really friendly and it was very clean throughout. Our room was a small double room which for the price we paid was more than adequate. Perfectly positioned for the sbahn (literally over the road) so you could get around the city and to the airport very easily. There is a lovely cafe not far away and there is also a supermarket and bar within a stroll. We will deffinately return as we love Berlin.
We came here for 3 nights recently and the room we stayed in was lovely. Very well presented, quiet, comfy and a nice powerful shower. On arrival we were met by a receptionist (Andrea - or very similar name) She was shockingly rude. She was very blunt and abrupt and when she couldn't read my handwriting she barked at me ”how dare you, this is a document, how am I meant to read this” It wasn't even that bad so sounds like a reading issue she needs to work on herself. She then aggressively slid the room passes to us and didn't let us get another word in before moving on to the next customer. In every hotel I have stayed in I have never received such terrible customer service. Reading other recent reviews if seems like this is a common issue here. For clarity, this was Andrea who seemed to be the lady on reception in the evening. The different lady who checked us out in the morning was great. For the room alone I would give this hotel a 5 star. Due to Andrea's shocking customer service I have to downgrade it to a 2. Round of applause for Andrea.
We were looking for a half-way cheap decline, which is unfortunately not so easy in Berlin. Eckstein with its about 130,- Euro per night incl. Breakfast seems to be considered here as cheap ... We had a very simple room, but it had everything you need. If it was clean, I might have had less exposure. The room was cleaned every day, but unfortunately very superficial, i.e. old sticks, for example, on the doors or on the bottom of the cord in the bathroom were still there on the fourth day. Since the whole facility has come into the years, the whole thing seemed still untreated. The bed linen were brightly white, but with holes. That's what I've never experienced before. But what was very nice was that our room was on the rooftop and went out to the courtyard and the bathroom had a roof window that lets in wonderful daylight. Breakfast was kept very cheap. But it was all there. The breakfast room is very small in the hotel, the tables are covered for 4-6 people. Fortunately, the room was never really full and we always had a table only for us. It may be a taste thing, but I don't have to sit close to close to with strangers in the morning. Unfortunately, it was partly very noisy because the tables used were immediately decoated and then re-covered and it was clapped and shaped. The staff sprang up and down, which is really crazy in such a mini-room. What was very good is the location of the hotel. Our destinations were more in the west of the city, so we could achieve everything wonderfully without being travelling for hours. From the hotel to U9-Station (Closs street) it is a cat jump. A great shopping street (one of the largest in Berlin, as it turned out) is also accessible by foot bus. The hotel has free Wi-Fi. But the password is not found in the room as it is normal, but you have to ask at the reception. The owner, I think, is already a funny person. But we have not come to meet him closer. The staff was ok, even if something too hectic. I can't recommend this hotel further.
The room was clean and tidy with modern air conditioning. However, there is always a problem with the magnetic strip of the door card. If you can't open the door, you can go back to the front desk to replenish the magnetic strip. Breakfast is simple but there are some.
Just a 5-minute walk from the Kurfürstendamm shopping street, the Hotel Savigny has a 24-hour bar and free Wi-Fi. Konstanzer Straße Underground Station is a 2-minute walk away.All rooms at the Savigny include satellite TV and a private bathroom with hairdryer.A large breakfast buffet is provided each morning at the Hotel Savigny. In warm weather, guests can relax on the terrace.Free parking permits are available to guests at the Hotel Savigny.
The hotel is okay overall, in the Siemens town, next to the subway. Not too much service, some at the front desk are good, some are not smiling, but also charge extra for breakfast. Later, I will go to the exhibition and change places.
Location is awesome. It's almost like living in a park atmosphere. Lots of walking trails nearby, close to downtown and most of the major tourist attractions, but still in a quiet area. Public transit is readily available (bus stop right across the street, and several trams within short walking distance). Front desk staff were incredible throughout our 5-day stay there -- from check-in to check out. As we were in Germany to assist a family member, ours was more like a working holiday than a relaxing one and although our personal circumstances were seemingly constantly in flux, the staff were EXTREMELY courteous and helpful in adapting our reservations several times. The hotel is very clean and well-maintained. There is a nice beer garden in the back where you can get an early start on ”the German experience”, but don't worry about all-night partying or rowdiness...it closes around 9:00 p.m. so, even though we had a room right above it, the noise was never an issue. Rooms are well-soundproofed so getting a good night's sleep was never a problem either. I would give this place more stars if possible, primary due to the outstanding staff and service provided during our stay. This will definitely be our ”go-to” place whenever we are in Berlin.
Because the other room type is set the next day, the housekeeping staff is very helpful to change the room, we do not have to run back specially, the nearby traffic and shops are very convenient! Super recommended
There is a bus stop 7 minutes downstairs, the bus is super punctual, and it takes only 10 minutes to reach the Brandenburg Gate~~ Hotel facilities are great! ! More than 600 nights, five stars really live super satisfied ~~~ just breakfast is too expensive ~ to 25 euros, choose to go to the nearby supermarket to buy German bread drink latte solution ~~~
The location is good, it is very convenient to go to various attractions, and you can walk or take public transportation. Shopping around is very convenient. Reception front desk and doorman service are very good and very polite. The hotel's decoration style is more ancient, and it doesn't matter if it is different from person to person. It is difficult to comment. What the individual doesn't like is the breakfast mode provided by the hotel. The buffet style on the table is only a small variety of bread, butter, cheese, sliced meat, a little fruit, a little juice and so on. Any omelet or egg, or sausage, or hot vegetables, must be ordered in a variety of language menus provided by a single door. Although the speed of serving after ordering is OK, the taste is average and even disappointing. The taste of the drink is average. The overall feeling of the hotel's breakfast quality is not worth the price it sells. In particular, if you are accustomed to eating a self-service rich breakfast, you may not be able to adapt to this breakfast mode.
The location of the hotel is very good, with a subway/tram station next to it, and convenient transportation.
There are many shopping shops nearby, and it is not far from the Haak Market. It is very convenient to eat, drink and play.
The room is large, there is a hidden induction cooker, and there are kitchen utensils in the cabinet, which is very suitable for friends who want to cook for themselves.
I really like the washing and care products in the room. The soap is black, which is very special.
I am a guest of your's. I am very happy here. I sing highly of your service.
First of all, the hotel is so beautiful. It looks like a garden. I enjoy it.
Then, foods are delicious and some of them are amazing. Most important reason
is that the bed is so big and soft that I don't want to get up every morning.
It's wonderful here. I can't believe it that I must leave. I want to live here
again if I come to this city again.Thank you.Sincerely yours a guest.
We always tend to stay here when in Berlin as the location is perfect for the gay area. Hotel staff are very friendly & accommodating. Room was warm & comfy but some of the furnishings are looking a little outdated now. Cleaner didn’t automatically come every day which was disappointing - no doubt another ridiculous Covid19 rule. The fridges with minibar seem to have been removed from the room which is a little annoying - shall we blame covid19 for that too?! The hotel also expects you to wear face masks which is a bit unnecessary as you can walk round any bar, restaurant, or shopping centre now without the need for a mask. I don’t blame the staff In the hotel for this rule but the company needs to get a grip & realise that most travellers are fully vaccinated now. How else could we have got to Germany in the first place? Having said that, we would stay here again as overall the facilities & location are good.
The twin room of this hotel is equipped with three beds. This situation is rare in China and is more suitable for family and children. The second is that the area that needs improvement is a pot that does not have hot water. But the front desk helped me burn a cup, thank you!
I have seen many hotels in Berlin and this one is by far the cleanest/most hygenic one! Especially now during Corona times, they literally send their cleaning team to sanitize door handles etc. every hour and they have a full no-contact check-in and check-out system that works by a telephone service that is always there for you. The cozy rooms and excellent location at Rosethaler Platz makes the stay just perfect. A secret tip: ask for one of their ”signature rooms”, created by local Berlin artists (no additional costs charged). Definitely a recommendation for everyone!
Maps.me map is wrong, Google maps are correct. Located on the west side of the main street. It is a little less than 10 minutes on foot from Alexanderplatz. 1 S-Bahn from SXF Airport. Dormitory for 4 people Shower toilet Ensuite. There is a mini locker. There is a locker that can be locked under the bed. Wifi is connected even in the room. The room and the toilet are beautiful. There is also a light outlet and storage at the bedside. If it's hot, fans can borrow a deposit of 20 euros at the front desk. There is a washing machine in the basement. 3 euros for washing dryer 3 euros. Cospa is wonderful in Berlin where the accommodation fee is high.
The hotel is located on the luxury street of Berlin. There are various big-name and traditional German brands, as well as general department stores such as Kadiwei, and also direct stores of Apple and Tesla. Shopping is very good. Go to Charlotten. The Fort Palace is also very close, but the facilities are a bit old.
Stayed in a Junior Suite. Room was large and extremely clean. Two large doors to let lots of air in. Only thing that disappointed me was it says its a room with a balcony however there is no actual outside space, the doors open and there is a bar directly at the doors and only one chair in the room so no way for us both to sit there. Bed was so comfortable and great pillows! The blue nightlight option was beautiful. Bathroom was fab! Shower was amazing, didn't want to get out!! Floor in the bathroom is heated. Wi-fi is decent but keeps signing you out so don't lose the piece of paper with your codes on it. Cleaners were fantastic, changed our towels & bed daily and fresh glasses & cups. Ate one night in the restaurant on the rooftop and the food was beautiful. Then sat on the rooftop lounge outside with a drink and the view and lights were beautiful. Location is great... Two underground stations both within a 2 minute walk. I would recommend to get a welcome card if travelling a lot as it covers underground, trains and busses. We would have spent 3 times the amount we paid for the 4 day card and also covers from airport if you buy zones a,b&c Staff were very friendly throughout our stay. Would have given 5 stars if I had of known in advance there was no actual balcony but was one of the main reasons I booked as my partner doesn't drink and our plan was to sit out there at night where I could enjoy a few glasses and he doesn't have to be in a bar. But overall had a lovely stay. My pictures don't do the room justice but just to give an idea.
The location of this hotel is good. There are two Chinese restaurants nearby. Go right and turn left. The first owner of the restaurant called Green Restaurant is more enthusiastic. The front one seems to be Cantonese. KADEWE Shopping The mall is about 10 minutes walk away; it needs to be emphasized: the hotel room is small, Wifi can only connect one device at a time, the speed is normal, the room just entered the moldy smell, originally wanted to change the room, the next day tastes slightly Better; convenient transportation, a few hundred meters in the vicinity is U BUS station or 100/200 station; next time it is estimated that this hotel will not live, because of the taste of the room, wifi, and cost. If there is no special requirement for taste and WiFi, this location hotel is worth considering.
Great traditional European hotel Hygienic negligence Improved with complaints and apologize promptly to remedy. Unique geographical location, historical heritage, is the legendary name of the hotel industry, the only.
If you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.
Good location, small rooms but basic facilities and clean. It is convenient to travel, there are many attractions around, and the airport is about 26 Euros. The room booked did not include breakfast, but there was a buffet on the first floor, 12 euros for one person. To experience the local breakfast in Berlin, we chose to go out and have breakfast in the bakery. The hotel helps to make a reservation for a taxi and needs to pay for the service. The actual taxi at the entrance of the hotel is not difficult to call. When leaving the hotel, it is a black taxi. It feels like being bypassed.
A great hotel in a central location. The breakfast was great, although the atmosphere was pretty noisy taking into account the huge number of people staying at the hotel. The only disadvantage is that for parking I was not able simply to drive into the parking garage, although it says that no prior reservation is needed, so I suppose I had to call the hotel in advance and tell them I'm coming with a car. So I would advise Ctrip to update this part of the information. Nevertheless, if you want to pay 10€ instead of the 22€ a day for parking in the hotel's parking garage, you can consider the parking area at Gleisdreieck, which is around 5 minutes on foot from the hotel.
Excellent hotel in a beautiful building and lovely location. our room had a wonderful view on Tiergarten which was peaceful. the service was excellent, everybody (front desk, concierge, waiters at breakfast, barmen) was extremely helpful and friendly. special thanks to the two very lovely young men at the bar. also, the breakfast menu is fantastic. every product was fresh, tasteful and high quality. the rooms, although a bit too small for this level of hotel, are beautiful and very well furnished and equipped. beautiful bathroom. I would strongly recommend this hotel and come back with pleasure.
The service staff is very enthusiastic. Very clean. The hotel room is small but already prepared. The soundproofing is too bad, the movements in the hallway are clear and clear, and the walls of other rooms will be vibrated. I was scared at night. The mattress didn't seem to breathe, and it was very hot to sleep on, and didn't sleep well at night. Air conditioning is either too cold or too hot to master. I felt that the price was good before I checked in, but I really didn't rest well.
We spent 3 days at Gorki last week, slightly early Valentine’s trip. We love it as it’s just easy here, spacious apartment, clean, modern, great location and in one of the best cities in world! We cooked one day and ate out the rest of the time. With so many bars and restaurants within walking distance, you are spoilt for choice! Regarding the review below, not sure what that’s about, we’ve never had any issues, hence our third visit and not our last. Also, we just loaded the dishwasher ourself, we didn’t need the room attendant to do it! Love the personal service too, when we booked our visit, Constance messaged me the list of rooms to choose from, from the category we had booked. This was great as each apartment is different, no 2 are exactly the same. We are working our away across the different categories :) We asked for a late check out and were told it was €50, we declined that, but we were able to stay in the room until 1pm. We’ll be back in the summer, see you then!
The hotel close to city center and to railway station lies in a perfect location, offers valet service for parking! the personnel is extremely friendly, helpful and professionally working. I got a quiet room with zircon, which is necessary on hot days in German summer. Breakfast was fine!
This place is clearly a Five Star Plus Hotel, and for a comparably low price!
Before I comment the hotel, I would really like to mention the Receptionist Mo!! He was at the check in when I got there, and immediately saw his positive energy and vibe and at the same time professionalism, which is very important as it’s the first impression when you step in the hotel. He also speaks couple of foreign languages such as Russian, English, Italian, German... I am working as a GM of Korcula Hill Resort in Croatia, and I have to say that every hotel should have at least one Mo!!! Very smart and polite guy, and really hope he will be soon upgraded to a higher position in the company as I’m sure he’s capable of managing more complexed stuff, situations and business decisions. Amazing guy!! Also, another young receptionist Ane, I loved talking to her on Spanish and we laughed a lot during my stay. Very cool persona and her English, is just brilliant with nice accent! As A Moxy lover, I have to say that this Hotel, again, was very modern, cool, funky, colors and decoration everywhere, the Vespa at the entrance... Rooms were clean, beds comfortable and the view not bad at all. Water pressure in the shower was perfect! Breakfast was good too. The location is great, only 300m to the S Bahn/U Bahn lines, very good connection with the city and Tegel Airport. I believe the Gym is great as well, it must be a stunning view at the area around the hotel... If you want a 5 star service and you don’t want to pay the fortune for it, book immediately this hotel!
We had two rooms for four days. My darling bride and I were in the ”Wine Room” (518) with vineyard themed decor and a lovely balcony that overlooked a large courtyard. My daughter and her partner were in a larger room (511) with room for all four of us to plan the next day. The beds were comfortable and the rooms were cleaned everyday. What more could you ask for in a hotel?
Trafficwise the hotel is a gem. Berlin was for me always a great city with lots of public transport issues. Even if you are located right next to a subway or S-Bahnhof it could take you hours to get somewhere else in the city. However here, you can just walk to the Hbf with ICE connection and go everywhere in the city within 45min. Everything else just fine. Typical motel one. Breakfast could be a little richer.
The hotel is in a good location, very close to the Brandenburg Gate and the Museum Island, within walking distance of the main train station and two metro stations. The booked suite was large and the environment was very good. When the hotel learned that we were three adults, we quickly added a bed to us and praised their professional and quality service!
The bright lights were the two very friendly guys, one slim German (?) at the reception, another bearded German (?) in the bar/restaurant area. The rest (mostly Spanish teenagers it seems) were obnoxious, pulling the plates from under your nose while you are still eating, walking around with a sour face like they own the place (and you should get out of their way). The arrogance we encountered upon our arrival and throughout our stay from the young ladies at the reception was revolting; putting this kind of people at the desk is a fail. Especially because I had to get at least ten times to the reception to activate the cards of our three rooms. They said it was because of proximity to our cell phones, but at least three times our phones were in the (locked) room …. Also one safe was blocked (battery dead, happens, but again making us face those ladies’ utter arrogance). We had three rooms. The cleaning people entered each room while we were still in bed (around 9am each time), in spite of the marker … they tried on other mornings but the door was closed, still quite unnerving to hear someone attempting to get in. Also some older women came to check out the service, just walking in asking if everything is ok… fawlty towers if you are old enough. Our rooms didn’t get cleaned every day, which you simply expect in a 4*, forcing us at some point to go and face the ladies at the reception to beg for towels, because they don’t pick up the phone. We got a commercial geste but rather had had a smooth stay without having to get things fixed or face unfriendliness all the time. I stayed in Melia hotels and this does not live up the chain’s standard. As you will see from my other reviews, I am a positive and constructive traveler. Positive points: location close to the metro; the gin and tonic; the breakfast buffet was very fine, managed by the friendly bearded guy; the slim guy at the reception desk helping us out. They lifted the place up (where the others seriously pulled it down, unfortunately).
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