0.35km from Kris With a ViewWe have been extensively cruising around the world in the past 4 years but this preferred holiday of ours have been massively disrupted by the ongoing pandemic. So for our much-needed cruise fix, we have been going on local staycation in Dubai specifically in this hotel property, given its proximity to the Dubai Cruise Port, which is very much visible from our hotel balcony. We stayed here twice just a few weeks apart, i.e. on a 5-night stay in August and a 6-night stay in September. Below are the pros & cons of this hotel property. PROS: o Anam, the Front Desk Team Leader, has graciously upgraded us from Classic to Deluxe Suite and allocated us on a higher floor (15th floor) as per my request. o The suite and its balcony is really spacious. o The hotel is connected to Burjuman Mall, which has good shopping and dining outlets, a Carrefour hypermarket, and Vox Cinema. CONS: o Housekeeping quality is inconsistent (depends on which staff is on duty). I hope the management do spot checks to ensure that cleanliness and hygiene are consistent specially that such is extremely crucial in this time of pandemic. o The balcony needs to be revisited and maintained. The lighting fixtures are dangling from the ceiling and coffee table is missing (only 1 chair was there). We did request from Guest Services for a coffee table and additional chair but nothing was brought. o An upgrade of the TV to a Smart TV would be a wonderful touch. Their in-room TV remains a 32” LCD while most of premium hotels such as this one now have bigger Smart TVs with option to watch via the internet like YouTube. o The WiFi is painfully slow and keeps getting disconnected. It’s very strange in Dubai where internet quality is very robust. But the cons will not deter us from coming back. Hope the management reviews the areas of improvement. I still highly recommend this property.