0.49km from The ButterflyMy wife & I stayed here for 6 days on our honeymoon. On first impression, it was a nice hotel with modern interiors. On the final morning of our honeymoon, we were packing up and the receipt attached was put under our door amounting to $278.40 for expenses that we didn’t incur. I read swiftly through the receipt and became very angry. I don’t take well to being scammed or to someone trying to scam me out of $278.40. We both couldn’t believe our eyes. After staying at their hotel for six nights and giving this hotel our business…this is how they behaved. I would strongly advise either; NEVER STAY IN THIS HOTEL or alternatively STAY IN THIS HOTEL IF YOU’D LIKE TO BE SCAMMED. Having travelled extensively, I’d seen this kind of thing in some shadier parts of the world, but never would have expected to see this in New York! So, instead of leaving our room in a good mood after our honeymoon, we left with an incredibly bad taste in our mouths knowing that we now had to have an argument with the receptionist…brilliant! We had a full blown argument with the receptionist and she said initially that we can pay half…you’ve gotta be kidding me. We then continued arguing and the receptionist finally said we’ll waive it this time. Thanks for that! So, it was a case of the hotel chancing their arm that an unsuspecting customer would be happy paying an additional 300 bucks. On entering the room, we noticed a tray with snacks and drinks on it with extortionate price tags. For example $10 for bottled water! (Attached photos) We immediately put this tray into the cupboard so as not to accidently use any of it and be overly charged. This left a slightly bad taste in our mouths. There was no free tea & coffee available in the room which I’ve never seen before having previously travelled extensively. In the middle of the room was a door which led into the room beside us, this had no sound proofing whatsoever…which we found out. Three days into the holiday, a group of adults came in at 230am in the morning and were shouting loudly. We called reception and security came and told them to be quiet. About ten minutes later, they again started up until 5am. The next morning we complained to reception; there was no apology whatsoever and we were told that the group next door wouldn’t be staying another night. In other hotels I’ve been to this would have warranted a 20% discount or more on the rate of the room for that particular night. This again left a pretty sour taste in our mouths as we were both exhausted for the entire day due to this occurring. In summary; the only good thing about this hotel was the view from the 24th floor & I’m very surprised that they don’t try and charge customers for the view. (Hopefully they don’t get any ideas from reading this review).