Top 10 Gilbert Scott Hotels

One night stay in a superior premium room with queen bed. Great location just off motorway. Car parking free to hotel guests. Friendly and welcoming lady on reception. Room was clean and comfortable and slept really well with no noise disturbance at all. Had an evening meal and breakfast. Food was good and restaurant was clean and spacious. What really made our stay so remarkable was the fantastic staff. A very polite young man who goes by the name of “T” (he said his name was too long and difficult to remember) was working in both the bar and restaurant. Nothing was too much trouble for him, he was always smiling and he never stopped working. The lovely man in charge of the restaurant for the night was called Fadika. He was so professional and attentive. Again, nothing was too much trouble for him and he genuinely wanted guests to have the best experience possible. I would stay at this hotel again without hesitation. Excellent value for money and great service.

Hotel was clean and nicely furnished, staff was friendly and attentive. Bed was very comfortable. Location is very convenient, next to the Coventry rail station and many bus connections, and also great for attending conferences at the University of Warwick when the on-campus venues are full. Being a new hotel, there were some expected growing pains. The thermostat often had issues regulating the room temperature (I would set it at 22~24C and the room would end up at 28~31C because the control system would not stop heating the room once it reached the right temperature, and I had to turn it down manually). The restaurant seemed a bit understaffed (it had to turn away guests when only half the tables were empty because it lacked the capacity to handle a full slate of guests).

The castle hotel where Elizabeth I spent his childhood is really beautiful, the environment is beautiful, and the medieval castle hotel itself is classic and beautiful, it is worth visiting. Service is good, breakfast is good, as long as it is not a weekend, the price is super high, it is definitely worth a stay |

Stayed here at the weekend with friends; lovely room, enjoyed the evening meal and a fab breakfast. Would recommend. The only downside was that there is a service charge payable on all drinks that you are not notified of. We queried our bar bill as it didn’t make sense and was told by a member of staff that on all purchases a 10% charge is payable. There is no signs up around the bar area notifying you of this. We were told that the staff are not allowed to tell you about this. To me that seems fraudulent. Surely you can’t be charged for something that you don’t know about every time you go up to the bar and purchase a drink? Not sure if the staff get this money or the company. If this is company policy are they breaking the law by not notifying you of this? Please be wary.

Really had high hopes at first glance this hotel has so much promise, being from Coventry originally I'm so glad this iconic building has been transformed and I will say it's been done well in parts however the reason for my star rating is the following. I'm on my second night of two and sadly had to move rooms. I had Room 27 first walk in was a huge Big Double you could easily use this as a family room it was that spacious, the downside and I would soon find out is this room is a connecting room and unfortunately I had very loud neighbours to which let's say I could hear everything. I'm also not the only person too mention this on their reviews. I had to complain about the noise during the night and again in the morning. Room 27 I sadly also found the bed far too soft and had around four hours sleep. Worth a mention that Room 27 over looks the courtyard and again I found that to be quite loud. I'm already feeling drained having travelled 1000's of miles to attend a family funeral. I'm now in Room 315 and what a let down. This is not a Big Double. It has the same lovely touches that go into detail of the hotels history however the room is so small. It's not a connection room and is a corner room which is one thing. I've tried to sleep and can't again the bed is not to a great standard honestly I find premier inn have better quality beds and if it wasn't booked I would of happily of gone there tonight. Upon check out I'm going to ask for a 50% refund and won't settle for less as having no sleep goes along way for anyone during any hotel stay. I would rate the breakfast as 3 / 5 i t was nice enough but nothing special. The staff are friendly enough but sadly with no sleep and some rooms not what you think your getting ie Room 315 is definitely not a Big Double I do feel sold out and I'm just disappointed and drained. Dreading my journey home tomorrow now with no sleep. I will add sense writing this as I booked through a third party and raised my complaints I was spoken too on the room phone by a Manager who had informed me my third party had spoken too them and wanted to know what my complaint was. Once I informed them of the noise and bed quality of both rooms ie the beds they snapped down the phone to me that this is a new hotel and the beds are new. They wouldn't be issuing a refund and basically my complaint was shot down. I have worked for over 25 years in the hotel trade even owning my own business of running successful hotels and bnbs. None of my staff would speak down to a customer in such a manner. They did end the call with see how I get on if I can sleep and speak to them in the morning however my mind is made up. This hotel is being run by monkeys who couldn't manage to peel a banana, let alone run what is meant to be a 4 star hotel. It's a 3 star over all at best with no pool, the poor quality of beds,lacking an average breakfast, is not that of any four star hotel I have been at or run successfully. Thankfully my third party are not i

Room was clean and tidy, good value for the money. A good variety of TV channels and free WiFi, you can purchase films at £3.50 each but the selection could be bigger, and in this day and age I think £3.50 to watch a film is a but steep. Was surprise I had to pay for parking when I arrived at the hotel, a token should be given to guests for free parking. I could of driven straight out of the parking area as the barriers were not working, which the hotel knew about but still wanted me to pay the £6.50 for our overnight stay. Hotel reception, bar and restuarant was nice and modern but we only had one drink in the bar due to the prices, Pint of Heineken and half a coke was just under £8, so being just a 5 min walk into the town centre and 2 local pubs just a minutes walk away, we decided to eat out and drink out, saving ourselves a lot of cash. I'm happy to pay good money for good food, but the prices for food were just too high for a hotel restuarant, and nothing on the limited menu that my 13 year old daughter liked. This is a large hotel, so I think it would be good for management to extend there food menu for family's and at reasonable prices, even if it's just the bar menu. Opposite the hotel there are numerous outlets, restaurants, take away pizza, kebabs etc. Hotel is in a great locations. If you like playing pool, there is a Rielys pool bar 100yards from the hotel. Would I stay again? Yes I would, staff were friendly, hotel was clean, had a good night sleep, bed was comfy, shower worked fine, large TV, great location, local shops outside, walking distance into town, my only issue really, was that we had to pay for parking at the hotel, to stay at the hotel, I personally don't think that's ok.

We had a lovely stay in this hotel for out 10 year wedding anniversary. Beautiful surroundings, friendly staff, the place is quite big so you may get a bit lost but that's all part of the experience. Our room was nice but a bit dated, new lick of paint to freshen it up, we overlooked a tree so the room got a bit dark, lovely shower to relax in and a nice bed, the pillows however weren't very nice at all very lumpy and not comfortable. Outside was a nice setting lots of grounds to walk, seating also for those nice summer days. There was a marquee all set up for weddings/ functions. There's a bar area and restaurant for food and a lovely lounge to sit in with a beautiful chandelier. Breakfast was lovely, not too much to choose from but that is fine there were juices available with yoghurts and croissants too. Would definitely go back, an all round lovely stay.

The two receptionist were very helpful and went above and beyond to assist us when we checked in at the Coventry - Mile lane CV1 2LN, on a rainy coronation day. The duo were exceptional. Unfortunately I misplaced their names, a lady and a man. Thank you for your kindness and prompt assistance! Also, the hotel was very neat and clean, the room smell nice and fresh, the bathroom was very clean with clean towels, soap and shampoo, and the bed was very comfortable. I had a pleasant stay, great value for money! Excellent!!

Very nice and comfortable, breakfast was generous