Top 10 I.M.A Hotels

We selected the hotel because for a little more than the price of a bunk bed in a hostel in sankt pauli you get a private room with a shower. The location is on walking distance from the central station, but in an area with sex shops ************ and strange bars. During the day it looks like banlieu, but around midnight its was relatively quit. The rooms were not cleaned throughly. There was dust on the lamps, some spiderweb in the cupboard and rubbish under the bed. But the beds itself look clean. There is some moist in the shower since there was no ventitalation, but it looks clean for the rest. Staff is not super friendly, but ok. This is a good place if you don't want to stay in a hostel, but just need a place to stay the night.

Beautiful hotel with a lovely spa section. My husband and I loved it. The staff was very friendly and nice. The location was also close to centrum in Hamburg.

Top hotel in the best location. The service both at the reception and in the restaurant is fantastic. The rooms are clean and nicely decorated. The swimming pool, sauna and fitness studio may be small, but they are well-kept, clean and inviting. I would recommend this hotel to friends and family.

This is in general a good hotel, but with room for improvement. The location in the old warehouse district is excellent, and the rooms are well appointed and comfortable, with the exception of the towels, which are quite small and poor quality, not in any way in keeping with the standard of the hotel. The staff were reasonably efficient, but cold and unfriendly. Either it is a bad place to work, or they need some serious training in hospitality. We never tried the food as the one night we wanted to eat the restaurant was closed due to staff shortages. It was expensive, but I think that was in some considerable part due to our stay coinciding with a major exhibition, making accommodation scarce across the city I would probably go back again as the excellent location offsets the poor points, just.

We love everything about the Fontenay! It is like being on a private, modern yacht & you never want to disembark! All the rooms are very clean, comfortable & spacious. Concierge desk goes the extra mile to get you want you need - from event tickets to elaborate international shipping of my suitcase. LOVE the breakfast & the outdoor seating is gorgeous with the view and light from the Alster. LOVE the pool & outdoor sunning terrace. Be great if more outdoor lounge chairs could be added. LOVE the big sauna & view of the city & steam room. Excellent manicure at Spa. Excellent food & drink on rooftop terrace. Front Desk followed through on giving us the Amex Centurion Card ”early check-in based upon availability” which makes a HUGE difference. Love to get an upgrade ”based upon availability” next time as well as we will be back soon!

We had a wonderful weekend at the Grand Elysée Hamburg. The hotel has a great spa area (including family times), incredibly nice service, spacious rooms and a very, very tasty breakfast. Especially the beautiful Christmas decorations made our pre-Christmas break perfect. We'd love to come back.

We travel to Hamburg regularly for 2-4 days and will likely stay again at this Marriott: great location, feels safe even late to walk home, clean though unfortunately carpet, good bed, nice bathtub, water kettle and tea selection. American standard service attitude. Note that the bar at the hotel did not have a trained bar tender - they can only make drinks that are exactly on the menu. Not a big deal for us but surprising. We are still careful with Covid, staff wore masks, other customers mixed.

As I travel very frequently for leisure and business I have a broad frame of reference. This hotel has positively surprised me. Many hotels still use Covid as an excuse to strip down their service. Not this one: extremely friendly, helpful and anticipating reception staff (big compliment and thank you to Uwe Ahlburg at the reception - one of a kind customer oriented top professional - really OUTSTANDING). You get water, slippers and full amenities in your room. They offered a second bottle at check in just in case that you dont have to walk down again. Hotel still offers desinfection everywhere. Room is clean and was desinfected. Beds are very comfy, room not huge but big enough, bathroom has sufficient space to deposite all items, light is good and magnifying mirror is effective. Only item to improve is the coffee was only decaf and not sufficient milk powder and I could hear a bit from other guest through connection door. Check in and out very effective. Asked for a taxi in a hurry and staff walked over for me to get it as fast as possible. Its not a luxury 5 Star super fancy place but if back in HH I’d still prefer it over those as in the end service makes the difference and not the price / look of the furniture. Excellent value for money.

Overall cost-effective hotel, convenient for self-cooking and laundry