Top 10 Il Triangolo Hotels

Excellent stay. Great location on the square with a carousel and ice skating rink outside our window. Nice rooms (we stayed in #102). BIG breakfast and fantastic dinner at their in-house restaurant ”Legacy”. BTW: Lucca is a great base camp for day trips to Cinque Terre and Pisa. Easy trains to navigate. Easy walk from train to hotel. Special shout outs to Manuel (front desk), Mare, William, Maria Pia, Michela, Venessa, Alessandro, Azzure, and Ricardo (Dinner host in lobby - we had pumpkin ravioli and local Frantoiano soup). Special, special thanks to Manuel for making our (4) nights stay wonderful by answering all our questions and giving some great travel advice too. Be sure to try the lobby restaurant ”Legacy” one evening. 5/5 stars

The suites, living room and room are large in size, with a total of 2 large beds, which are very comfortable to sleep. The facilities are slightly old, but the sanitation is very good. A little distance from the city, there is a large supermarket within 15 minutes of walking.

Please stay somewhere else! Learn from our mistake. This may be a photogenic building, but its a soulless, slow, sloppy, faded and, in our case, very expensive place. On arrival we went to the bar for a late lunch. About 25 minutes after Simone had taken our order I asked where our food was? Simone said that he was busy, (only 1 other table was occupied) but he was just going to go and prepare it (...!). I told him to fuggeddaboudit; he complained that it wasnt his fault: he is the waiter & chef. (Is this really supposed to be 5 star service hotel?). We left, and apart from breakfast, we avoided eating in the hotel. (Break fast was fine - because it is self service - but do they really need the squeaky breadgrill with its high pitched irritating squeak?). We were 2 parents with a 5&7 year old. Our room was €650 a night (!). They upgraded us to a suite (so how bad was our original room?). The suite was nice, spacious, elegant but barely a €300 a night accomodation. The wifi was slow, intermittent and some areas with no coverage, which was very frustrating. Tip: get Starlink wifi throughout. In bed I noticed hopping fleas - maybe they were attracted to the mobile phone screen. After I complained, I was told that the room had since been checked, sheets changed and no fleas found - but I still found more the next night and our daughter got 3 bites. Even a week later the hotel calls me at home to assure me that there were no fleas (?) I should have read more reviews before I booked and noted how Thomas the GM notes the criticisms are fabrications.... IMO this hotel grossly devalues The Leading Hotels of the World brand. Pity. Its a decent 3 star hotel at best. I informed the staff about the issues early in our stay. I chased them up again and they apologised and offered me free spa treatment - no thanks: I just want them to fix the issues and make this an enjoyable 3 star hotel. Its never going to be a proper 4 of 5 star and Leading Hotels of the World should drop this as the only 5 star attribute are the prices. Its a rip off for what it is.

We've just returned from a great three night stay at the Di Stefano. Great location, less than 10 minutes walk from the Leaning Tower and 15 minutes from Pisa Centrale Station. The room was spacious and modern and enough space for the four of us. Excellent air conditioning and was extremely quiet at night. We all slept really well. The staff were always very friendly and each morning they serve a lovely continental breakfast in the ground floor vault which has a lot of character. I'd recommend taking a drink up to the terrace where you can see the top of the tower poking up above the roof tops. All in all a great trip and I'd highly recommend for any travellers wanting to see what Pisa has to offer beyond the Leaning Tower as well as a base to reach Florence (just an hour away by train).

Like many other AC hotels in Italy: a good hotel. Clean, friendly staff, good housekeeping, ok location a bit out of town (though you get a quiet rest and a good night sleep). We came to like the ACs in Italy - wherever you go, you get a good level of service, a solid product and friendly staff wherever and whenever. So is the case in Pisa. Free parking - plenty of in front and on the side. Would chose again to stay here.