Top 10 Jensen's Hotels

The breakfast was great, very good, forgot to take pictures, but remind everyone, don't forget to save a little money and not want breakfast, this breakfast is delicious and delicious, a room with breakfast can be consumed at the restaurant 75 dollars, we are three people, basically can not finish, go to dinner only need to tip. The second floor of the hotel can go directly to the mall, then the first floor is the food city. The food inside the restaurant is really not as good as the hotel's breakfast, even worse than the hotel's lunch dinner. I can only eat some shack shack (it seems like this) ) So reminder, the domestic time difference has not come, wake up very early in the morning, hungry, must eat breakfast

IMO The value/convenience of airport hotels is being able to WALK FROM YOUR ROOM to check in , check your bags, then walk to TSA. This is not possible at this hotel. For some reason this hotel ( property is beautiful BTW) was built so that you need a shuttle from the hotel to the terminal which is literally 500 feet away. Best case scenario if you ONLY HAVE CARRY ONG BAGS and if ( BIG IF as TSA has very limited hours at the hotel connection ) TSA is open you can walk from your room to the boarding gate providing you have a boarding pass. If you have checked bags you have to use the shuttle or as in our case walk outside to the terminal. In reality be prepared to sign up for a shuttle the day before, be prepared to walk downstairs and find a lobby of 50 or more people waiting for one shuttle that runs every 20 minutes. We signed up for the night before a 4am shuttle, arrived at 3:45 am and come 4:45am were still waiting for a ride to the terminal so we actually walked across roads with airport traffic to the terminal............most of the walk had no sidewalks. It was walk or miss our flight. Oh did I mention parking is $29 a night plus tax ? We found it FAR easier, cheaper, more reliable and much less stress to book a hotel a mile or 2 away from offsite parking , stay at that hotel and drive ourselves to off site parking in the morning vs ( EZ air park has multiple shuttles running) fighting for a shuttle. I really HATE writing this review as we stay at the Tampa ( TPA) airport Marriott often and we can walk from our room with all of our bags to the ticketing area then through TSA. When I saw this hotel being built I was excited as it COULD HAVE been a perfect spot the night before a flight............why security is set up the way it is I have no idea and unfortunately it can't be fixed.

Hotel was very clean. Check in took a bit of time. We even came back @ 530 and there was still a long line. Front desk staff was friendly.

Unfortunately our stay here wasn’t as pleasant as I wished. When my family arrived in our room, the smell of synthetic scent spray was overpowering. When we went into the bathroom there was a pungent smell of cigarette smoke as well as a subtle smell of it in our bedroom. The vent in the bathroom wasn’t working to try to dispel some of the smell. It was obvious house keeping sprayed ton of scent spray to attempt to mask the smell. We tried to see if there was another one bedroom option, but told us there were none available. They also offered to spray the room again or carpet clean, but I didn’t want the risk of my toddler inhaling even more of those strong chemicals on top of the strong scent spray and smoke residue that already lingered in the room. Also, not to mention there was barely enough toilet paper to last for our 3 night stay. Another issue was that our room was right next to the door to the stairwell which was extremely loud. It woke me up several times throughout the night and early morning from people constantly opening and closing that door. In fact, I just heard it a handful of times while writing this review. Honestly, I have had a better stay at a Motel 6 than at this Residence Inn location.

Terrible experience. We booked our room months in advance and prepaid for it. The room we booked was supposed to have a king sized bed. Well, when we get there we were informed that the hotel was overbooked and said we’d be in a room with two twin beds. Not two queen sized beds, two twin beds. We were asked if this was okay. We said that we weren’t and we wanted the room we booked and prepaid. The woman at the the front desk said she would give us a 50% discount on the room. Then when she looked she noticed we didn’t book through Hyatt and said we couldn’t get the 50% discount. Then she said she would charge us the $50 incidental fee. We were like why? We don’t buy anything in the room (and there was nothing to buy in the room) so this didn’t mean anything to us. Then she goes to the other guy working the front desk to see if he can do anything. I guess he was in charge. We couldn’t hear what they were saying, but he kept if exaggerating shaking his head no and saying no loud enough to hear him. He’s carrying on like we are asking for something extra for free which we weren’t. We just wanted what we paid for. It was very embarrassing standing there while he keeps carrying on and on. VERY unprofessional. He was way out of line. We finally gave up and went to our two twin bed room. We contacted the booking site we used and they got us our 50% refund after they contacted the front desk. Needless to say, I would think twice before booking this hotel. The staff really needs some training on working with people.

Breakfast is relatively simple, but you can eat enough, the room is bigger, the bed is quite big, you can live with your child, very close to the airport, suitable for self-driving. Free parking in the car park.

Very close to the shopping center, security is not bad