TOP 10 Lexington Hotels

I needed to go to a court appearance in Lexington, and the Residence Inn at Lexington City Center was an amazing place to stay. I'm always glad to find kitchen facilities in a hotel so I don't need to depend on restaurants, and I was happy to find a Target supermarket in easy walking distance. The room was quiet, so I got a good night's sleep, even when I needed to get up at 3 am to catch my return flight. And the hotel was just a block from the courthouse.

Humiliating , horrible and disgusting experience I requested a 4pm check out for being Marriott bonvoy titanium and it was approved, I requested to sleep until 4pm. And nobody could disturb knocking my door. At 11.30 the first knocking ” housekeeping”, the second one around 1pm ” housekeeping” again and I said to this girl that I requested a 4pm check out. I was sleeping until 4.30pm receptionist called me asking if I want to extend, I said yes because I didn't sleep well due to constant disturbing when I requested do not disturb... she said that unfortunately they are sold out. I requested 10 minutes to jump Out of the bed and get my luggage ready. At 4.45pm somebody knocked my door really hard like trying to break the door. I opened and he said that he is the manager and they will charge me half a day extra, I said ” please let me explain, I'm a titanium member so I have 4pm check out compulsory” he said ” check out is at 12, we can do an exception at 2pm” no, titanium is COMPULSORY 4pm check out and he shout saying ” I manage this hotel, not you and u are not gonna tell me how to do it”... I asked him at least 5 times to let me explain why I was in the room at 4.45pm. He was Interrumpting me so I couldn't even speak... he said ”we don't need people like you here” I said ” I will complaint with Marriott” he said ” I don't care at all, complaint all u want but u are not coming back here”. Then one housekeeper told me he is the manager because the real manager is on vacations and his name is Suresh ( to recognize him, he sounds like indian) I said ” let me explain”. And gain interrupting me he did ” u shut up or I will charge u the whole day”. He was threading me, not even my mother treated me like this in my entire life. I called Marriott bonvoy customer service and the representative was speechless, she said that this is unacceptable and this denigrating behavior will be taken seriously. They refunded the night and they gave me 30.000 points. Shame on Schulte company ( it s not Marriott company, it s franchised) and I hope u guys reading this review don't stay in this disgusting place.

The service is really great here as well as the cleanliness. The room is really spacious, it does not feel cramp like other motels/ hotels I have been to. Another thing I liked about this place is that on the third floor there is a guest laundry room where you go use the machines for a certain amount of quarters and you have to bring your own detergent. Because of COVID-19 they serve breakfast in paper bags which are available in between 6 - 9AM, said breakfast is a banana, bottle of water, and a NutriGrain bar. Overall, the stay here in Springhill Suties was really great everyone was frinedly and efficient, next time I comeback to Lexington I will for definitely book at this place again.

A lovely hotel. Very clean, very spacious, and very “new” feeling. HOWEVER, the real reason to come here, is to meet ANTONIO who was cooking the made-to-order omelettes for breakfast the day I stayed. Rarely have I met a young man more professional, kind, spirited, uplifting, friendly, and helpful. And his omelette was amazing. But the omelette isn’t what’s really amazing about him, it’s the person he is. If everyone who worked in hospitality was as wonderful as Antonio, traveling would be a joy! He should train everyone in the hospitality industry!