Top 10 Social House Hotels

I used to frequent this property when it was still the Mandarin Oriental. I have not returned since it was bought. I’m glad to say that the quality of accommodations and the level of service has been maintained. However, food and beverage is disappointing. Mandarin Oriental’s menu used to be full of variety and delightful Asian dishes. The menu now at Zen Cafe is very limited. In addition, it’s quite expensive for what it is. $18 for a cup of Miso soup is ridiculous! Room service is not what it used to be. The menu is, again, very limited. And the high delivery surcharge that used to be common during COVID is still being charged. Quite ridiculous!

I was very unhappy with Trip.com for falsely advertising that any of these rooms had kitchens, microwaves or fridges when they in fact do not have any of these. These people did all they could and even gave me upgrades for the fault of Trip.com. But I will not deduct points from the hotel since their actual site says they don't have those. Nice place. A bit too crowded for an introvert's liking, but really great room service (portions are huge and filling so don't order more than 1 portion when dining for 2 people). My husband and I are foodies but in good shape and we made the mistake of ordering 2 portions for us both thinking they would be small....we were wrong in a good way. But felt bad for wasting some food even after getting accommodated with a microwave and reheating the food. This really is a luxury experience. Highly recommended.

Great hotel, this is my 2nd time stay there and good location, restaurants in the hotel are all pretty nice, we try the buffet and the Lakeside restaurant both are great. We also watch the show Awakening at a hotel. The show is a spectacular experience. Overall, this is a great trip. We will choose to stay at this hotel again. If you book early, you will get a very reasonable rate that is what I did. 

The four seasons still have nothing to say to my satisfaction. The bedding is very comfortable, the overall environment is very good, and the service attitude is very good. There is room service twice a day. There is a place for spa and manicure on the ground floor. You can choose to park by others (Valet parking, more than 30 dollars a night), you can also park at the Mandalay Bay Hotel (free). The hotel can live under 21 years old, this time it is Christmas, there are Christmas tree and Santa Claus! It is in the same building as the Mandalay Bay Hotel. Below the 37th floor is the Mandalay Hotel, and above the 37th floor is the Four Seasons. It has a separate entrance and elevator. You can use all the facilities of the Mandalay Hotel or go to the Mandalay Hotel. Casino play. There is a sense of quietness in the middle of the noisy as a whole, and there is still a quiet and fresh place to live in a city like Las Vegas. The location of the hotel is not on the Las Vegas Strip. People who don’t drive by themselves need to take a taxi, but Las Vegas is really small. A few minutes. Most hotels in Las Vegas charge an additional resort fee of about $30 a day. Except for some express hotels, almost all casino hotels and luxury hotels charge it. Overall this stay experience was really great!

The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.