Top 10 The Cuckoo Hotels

very suitable for leisure vacation

The staff are amazing! Kind , friendly, caring! Aymen the receptionist is just so nice! I won’t stay anywhere else, have been using for business for about a year , value for money! I always feel safe and as they know I stay alone always make sure I’m ok ! I won’t stay anywhere else when I’m down for business.

The room was quite cold, with best efforts the radiator could not keep the whole room fully warm. My feet were constantly cold.

Premier Lodge in Chelmsford offered the usual good standard of sleep, facilities and cleanliness- but what made this one more special was the quality of their staff. All the team were very welcoming and friendly. I was also very pleasantly surprised at the level of security, it made me feel very safe as a lone traveller.

Reception staff very friendly and helpful. When I tried to check in the staff didn’t have my name but only my friends even though I was the one that paid for the room? Bar food was nice enough but quite expensive over £18 for 1 panini, 1 chips, soft drink & a tea! Room was clean and tidy and very quiet but unfortunately didn’t have the best sleep as bed was really uncomfortable, springs coming through the mattress and really lumpy hard pillows also which was a shame! Stayed there as music event was on at the Colchester Park and looked like it was the nearest hotel to it but walking there was a bit tricky as had to go across a main road and through a dodgy alleyway behind an industrial building which wasn’t signposted after the event had to walk the long way around through the town to get back to the hotel.

Have stayed before and will stay again. Very nice, some rooms can be a little dated but is a personal preference matter, we like them. Staff all very friendly, and that really us all staff from top to bottom, welcoming and helpful.

There are three premier inns in Chelmsford this one may be the oldest but the staff are very helpful and welcoming. Usual facilities but no air con room temperature was around 32 degrees at front rooms a bit cooler at the back. Quite noisy with people moving around in rooms above sounds like they are coming through the ceiling. Also noise from TV in next room very late at night really annoying but staff dealt with issues very quickly when aware.

Firstly, this was a very important stay! It was mine and my future husband’s Wedding Weekend. We arrived at the Best Western Ivy-Hill Hotel and we’re immediately greeted by smiley and welcoming Lauren who began taking our details for checking in. We had booked the Honeymoon Suite as it was to be our Wedding the following day at nearby Newland Hall, Roxwell. The warm, friendly and massively accommodating Libby (the Hotel’s Manager) was around the corner and came out to welcome us and wish us well for our upcoming weekend. Straight away we were at ease. The staff from here onwards were just perfection. Caring, approachable, efficient and attentive. Nothing was too much and every request was dealt with with no bother. We had a meal for 11 in the glorious BARTELLAS Restaurant that evening. The wonderful host, LORNA couldn do enough for us. But by no means was she intrusive or encroaching on our meal. She was accommodating, fun and full of life and I can 100% say that she made our evening! Of course the food was scrumptious, but without Lorna’s treatment, it wouldn’t have been the evening we had! The morning of our big day we chose to have a few drinks outside in the glorious sunshine, and again, Libby was there to add another finishing touch in the was of a few complimentary nibbles. The wedding was just perfect, and we returned, along with over 30 of our friends and family who were also staying at the Ivy-Hill and the night porter kept us going serving us in the bar until we’ll after the time we expected to bar would close!! The breakfasts were out of this world! I couldn’t fault a thing. And they also had oat milk for our coffee (which isn’t always the case at many hotels!) The room was stunning! Decadent in its decor and romantic, we absolutely loved it! It was the PERFECT stay for our Wedding Weekend! Libby, Lorna, Lauren and the rest of the staff, THANK YOU from the bottom of our hearts for making our ‘Once in a Lifetime’ Weekend above and beyond what we hoped and wished for! Many thanks and much love to you all! Don’t worry, we WILL be back!! See you again soon!