Top 10 The Red Rose Hotels

We visited twice in September 2022, using the hotel prior to and post travelling from Heathrow. The complex is set in beautiful grounds, a short drive from Windsor, a very short walk from the Thames and historical Runnymede and is brilliantly located for Heathrow. Legoland is no more than 10 mins away by car. Ample parking is available on site and the hotel is set over a range of buildings and locations, including the beautiful White House. We can’t credit the front of house team enough. They were exceptional, brilliantly professional, very friendly and exceptionally helpful, even when we arrived late at night following our arrival at LHR. The rooms are really well appointed, well decorated and the beds exceptionally comfortable. We had two great nights sleep there. It will be very difficult to find something you don’t like at breakfast. A very extensive range of well prepared and presented food and staff are on hand to help and tidy as required. We had dinner in the restaurant on our first night with a drink in the bar beforehand. The restaurant menu is extensive and there should be something for everyone with reasonable prices and good portion sizes. We loved the wine list, which again had a great range available. Service was really good, attentive and friendly. Genuinely can’t recommend enough. It’s almost the hidden jewel of hotels in and around Windsor and Heathrow. We will definitely be using it again.

Stayed here last week for two days. It’s a a pretty former house and quirky. Room wasn’t huge but big enough, with a nice bathroom and tub. There isn’t a lift, but they will take your luggage up and down for you. The staff are nice and friendly. The woman who oversees the restaurant was very nice and helpful. Rooms don’t have a frig but they offered to put our drinks in the kitchen frig for us. Had breakfasts and one dinner in the restaurant/lounge and the food was good. The location is good..probably a 10 minute easy walk to the Castle and retail area where there are lots of restaurants and shops. As others had mentioned, there is a car park but it’s quite small (you have to reserve a space which we weren’t able to get) and very tight. They do recommend a commercial car park that’s around a 7-8 minute walk away….so not great but close enough.

We wanted a mini break for my family. The hotel is absolutely stunning,great facilities,restaurants.bar,spa .Grounds Ellie greeted us on arrival & showed us round .Such a lovely greeting made us feel very welcome.All the staff are very friendly & they make sure everything is perfect throughout your stay .Our food in moorish restaurant was again excellent.Staff gave us great service,making sure we had all we needed.The buffet is a great addition.All the food was absolutely delicious & very tasty. The spa experience was out of this world.Mia & jas showed us round & pointed us in the right directions for interior pool ,jacuzzi,sauna,steam room,outside pool . We also each had a full body massage.I have to say that was the best massage I’ve ever had .Great communication on needs ,right pressure.A definite must to de stress your body.Afterwards we relaxed in the Himalayan salt room .If your looking for a excellent hotel to stay in .You definitely won’t be disappointed. Highly recommend the fairmont Windsor

The Hotel is perfectly situated for visiting Windsor Castle and a very short walk to Windsor Royal Theatre. My husband and I have stayed at the hotel numerous times. This time we stayed as we went to see a show at the theatre, Darker Shores, which was incredible. The staff at the hotel were polite and well presented and the breakfast more than satisfactory. The room was clean and comfortable and we slept well. It is our go to Hotel in Windsor and hope to stay again soon. Thank you to John Willcock for arranging the room for us and for leaving a handwritten welcome with complimentary chocolates and water. We had a wonderful stay!

I took my wife away here for 1 night. We had a package deal that included a Spa treatment, evening meal and bridal suite. A clean and good looking historic hotel. Spa area is small and had noisy Russian kids (very annoying, when trying to relax) in the pool, and parents that seemed to have little cares or control of those kids. Steam room door would not close right. Steam room and sauna are 4-6 people capacity maximum. We spent about 30 minutes in the spa on our first day of arrival, but didn’t bother spending any time on it the following day, as it wasn’t good enough and we felt indifferent about it. Our spa treatments: these were very nice, but very short at 30 minutes apiece. You really need an hour to completely relax. Relaxation room afterwards was very nice, tranquil and peaceful and provided light refreshments. I think I fell asleep here for about an hour, which was well needed. Room: the bridal suite was nice, historic, and bathroom was nice. Disappointingly, no toiletries, work avoided. And when we asked hotel reception to bring some up, they took 10 to 20 minutes. And gave us one shampoo, and one shower gel. No conditioner for my wife’s hair. Not sure if this was intentional, trying to save money or not? Evening meal: food was good, nothing super special, but adequate for what they classify as a four star hotel. Would I go again? Answer is no. It wasn’t special enough.

Stayed for a night on business and can’t fault anything really. Location is ideal for where I was going. Check in and out staff were excellent, the waitress was lovely in the evening and only poor staff were those behind the bar. Room was pretty small but it’s just me and it was very clean so couldn’t fault it. I’ll definitely stay again if I need to.

Front Desk services required improvements- Location wise is great, just 1-minute walk away from London Heathrow T2; u can access directly through the same level of the Arrival Hall through the sheltered multi-storey car park. If u can come from London’s metro, walk across the bus lanes but do watch out the direction because limited signs available. The front desk services sucks, they basically like a bunch of standing brochures repeating the sentences; without even care of what the guests said. They just wanna check in the guests at soonest possible speed. The room and linens are clean, good for an overnight stay

The overall environment of the hotel built in 1901 is quite satisfactory. Quiet country style, Marlow has boats to play, 40-50 minutes drive from Windsor Castle and Bicester respectively, Uber is not easy to use in the countryside, you must use the local taxi cooperated by the hotel. Although this is a quiet and comfortable place with rich heritage, the service is quite old-fashioned. When I ordered food for my children, I wanted to give them more choices, so I ordered two staple dishes. My husband and I don’t like hotel meals very much. So I ordered an all-you-can-eat meal, but the waiter said behind our backs that we were weird, children ordering so many adults would not eat anything... I think it is because we are foreigners that they discriminate against them. The conversation at the front desk is also eccentric. In short, it is very conservative and old-fashioned, focusing on quietness. Also, the rooms are old and tripping.