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Sapphire Addis
4.1/539 Reviews

Sapphire Addis

Addis Ababa|2.49km from DUKI
I stayed here for almost a month. First week experience was unfortunate as I had to do quarantine for 7 days and the room was uncomfortable. It wasn’t as clean as it could have been at all. The window had no light which made it very hard to work online, especially when you have meetings and daily video meetings. The room was very very cold and no heaters. Some of the lamps didn’t work either, the lightning could be improved. This affected my work The construction opposite the window was quite creepy as it stole all the natural light away and it looks quite scary. During the first week, I was told different information by different staff which was confusing. Unfortunately my COVID results were late, which had me ending up extending my stay for future two days. However the staff did apologise and the manager personally contacted me few times. After the quarantine, I was moved into a much better and cleaner room, which allowed me to work online with good natural light and amenities in the room. Overall the staff was friendly, I could see the chefs cooking with hygiene measures and everyone practiced food hygiene , washing hands etc. Suggestions : I had someone call me at midnight during my first 7 days to say the laundry was ready. It freaked me out as the timing is unacceptable to call a guest at that time. Perhaps better training should be in place. Once I wanted to have a drink in the restaurant/bar and the waiter told me I should drink in my room. Later I saw other people drink in the bar. They should communicate with each other or with the manager to see what’s allowed or not. Staff should communicate more with each other for better understanding so they can inform customers the same thing and not different. The staff should understand that sometimes If the customer feels distressed, you need to acknowledge that and not excuse it. Perhaps because of COVID the rest of the hotel amenities were closed as I was told the bar on 9th floor is closed, there is no spa, the jewellery and gift shop was shut, the gym was not accessible. The location is in perfect location in Bole, close to restaurants and cafes. There is Infiniti cafe right next to the hotel which is great. Overall, I do think the staff were friendly and helpful and tried to help when they could. Some of the staff were extra kind and really reassuring such as one the staff in front desk who helped me change to the new room and directed me to Edna mall and helped with transport etc. Some of the wait staff were really friendly and always asked how I was and how my day was which was sweet and kind. The hotel is safe and secure with security measures. The manager also checked in few times and personally dropped me off to the airport which was reassuring and kind of him. I am hoping to come back soon and I will stay here again when I return to Addis .

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Explore Guest Reviews of Hotels in Addis Ababa

Searching for hotels near DUKI? Compare room rates and reviews to find your ideal stay.
Hera Addis Hotel
3.8/52 Reviews
Kirkos
Last week we spent 5 nights at this hotel in room 208. Pick up at the airport is free and a great service. Personnel is nice, not all of them speak English really well but that is also charming. The room was spacious and clean, has a safe and had warm water for all nights, our traveling companions in room 102 and 103 did not have warm water. Breakfast was good, we enjoyed a made to order omelette each day. Each day there was also a western option either pancakes or French toast. Toast and boiled eggs are also available. We were told the area is unsafe at night but we have not experienced anything bad. The hotel has guards. The WiFi is really good. We had dinner a couple of times in the hotel which was also good. The only downside is that all the noise travels through the building because of the hard floors. People walking the stairs and talking can be heard in the room. When I go back to Addis I will definitely go back to this hotel.
Tolip Olympia Hotel
3.9/529 Reviews
Kirkos
The breakfast is rich, the environment is elegant, the service is in place, and it meets the five-star standard. The rooms are spacious, well-equipped, and the beds are comfortable. It is considered a relatively high-end hotel in Ethiopia if it is a good choice for $100
Tizeze Hotel
4.1/56 Reviews
I stayed at Tizeze hotel for two weeks again this year, and had a wonderful time. It was like coming home. All the staff were friendly respectful and efficient. The breakfast and machiatos were to die for. They have a new terrace on the roof of the hotel where you can enjoy a drink and see the Sun set over Addis. Looking forward to going again next year Thank you and best wishes to Mr Abraham and all the staff
TONG DA HOTEL
4.5/512 Reviews
Addis Chinese Hotel has a ceiling and complete facilities. You can basically meet all your needs without leaving home. The room type depends on the orientation and configuration. The facilities are relatively new. The hotel has all Chinese food. The restaurants on the first and second floors include private rooms. There is a Chinese spa and a gymnasium on the roof You can overlook the city of Addis, and there is a football field next to it to watch live games.
Hotel Miracle
4/536 Reviews
Kirkos
Decent hotel, not too crowded. The breakfast options are nice and well prepared
Adot Tina Hotel
2.4/56 Reviews
Kirkos
The hotel is very old, the facilities are not as good as domestic guesthouses, and the price is extremely low. It is not recommended to stay, just to have a gym is not satisfactory, you can choose Tulip Hotel at the same price. Service is passable

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