Hotel Spa TermaEuropa Balneario Arnedillo

TermaEuropa is a relaxed and peaceful establishment, clearly oriented to mature clientele. The facilities look a bit old, but everything is impeccable clean. The rooms are quite big and with a nice view. There are services as a big outdoor swimming-pool with swirls which is a playful experience and a big spa. The spa is one of the strong points of this hotel, it doesn´t look new but its very complete and has many jets. Location is another attractive in this establishment: at a few metres from it there´s a nice river with pools in its banks and there are also some hiking trails in the area. There´s a information signboard by the parking lot. Half-boarding is a good idea: the hotel is in the outskirts of a small village which is a bit limited if you want to go out for a dinner. They have a buffet menu basis but the food is really good, abundant, and varied. As most of the clientele are Spaniards, going there early is a good advice in case you like dining in a more relaxing atmosphere.

My wife and I spent a couple of nights recently at the Balneario in Arnedillo, paying over 400 euros for the room and a mud application for my wife. We were excited about the prospect of staying in an old spa hotel such as Arnedillo and regarded it as a special treat, but in the end we were quite disappointed. First, I’ll start with the positives. The room was good and we enjoyed the warm pool. The bar serves a good Rioja. The service in the restaurant was very polite and attentive. First issue - the food and wine in the restaurant, which we paid separately for, were really not good at all. When you pay almost 200 euros a night you expect the food to be of a high standard. We weren’t expecting haute cuisine, but we were expecting good food, well cooked. This wasn’t the case, the food was rather poor. We spent 2 weeks travelling around Spain, staying in hotels less than half the price, and the food was much better elsewhere. The quality of the food in the Balneario is a real problem, because there are not many other places to eat in Arnedillo, so you may go to bed hungry or disappointed. Second issue - my wife felt that during her mud treatment she was not treated in a gentle and caring manner by the therapist. We understand that communication was difficult due to the language problem, but even so it is still possible to be sympathetic and supportive without a common language. We discussed these issues on two occasions with the hotel and also sent an email. The staff listened to us but were not prepared to offer us a discount or even to acknowledge that there is an issue. This defensive attitude does not seem appropriate for an establishment which charges these rates. A shame, because we think the Balneario could have a bright future if these issues are addressed.

We had been traveling and partying in España for two weeks when we stumbled upon Arnedillo . What a great way to relax and recharge before returning to work. The hotel pool is fed by thermal mineral waters. You can swim and sunbathe or schedule affordable spa treatments. There are numerous elderly who get the mud treatments for arthritis snd the staff couldn’t be sweeter! The hotel itself is dated but clean and adequate. The valley is gorgeous though with numerous hiking trails.

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