This Marriott is located near the river, with nie walking paths nearby. It is easy to drive to, on the outskirts of the city of Bonn, and very near a metro station. The parking garage is large and easy to navigate. There are no nearby resturants (other than the overpriced one in the hotel)....a Vapianos and one other place, named ”Different” are the next closest at about a 15-20 minute walk away and no grocery stores close enough to easily walk to. This is our second stay here and in both cases Lieferando orders took FOREVR to get to us and involved lost drivers. We saw two other guest parties having similar delivery issues this stay. The front desk staff are very friendly and professional. Check in and out went smoothly. The executive lounge is spacious and recently renovated. Food and drink offerings and service were less than most Marriotts in Germany. There are only peanuts and gummy candies during the day. Plus water (if someone has refilled it, it was empty almost as often as full), coffee and a soda fountain with Pepsi products. Evening cocktail hour adds juices, wines and beer, NO ice brought in for the sodas (we did flag someone down the first night and ask for it, it was brought about half an hour later, but the staff seem so busy we didn't feel comforatble asking again). Lounge staff never greet guests or offer any service, only come to refill food or drinks in the self serve area or bus tables from time to time. Snacks are defintely that, snacks, most Marriott lounges you can make a light meal out of the offerings, not this one (ironic given how little other meal options are nearby). The main offering was soup nightly (plus a VERY small salad and cheses selection and one meat based starter each night). The soup alternated between cauliflower or potato nightly. The gym is large and a highlight of the property. Lots of equipment and all in good shape. Housekeeping is below expectations. Our room was missed one day, dirty glasses (all placed togehter on one dresser) were never removed (there were 14 at the end of the week), lotion not refilled, etc. However the major cleaning was done, and towels were actually left to be reused when we hung them up, which was nice. There was an ice bucket in the room but the only way to get ice was to call for room service. They really need to add an ice machine to the shop area like so many other marriotts in Germany are doing. The bed was confotable and the room fairly well layed out overall. One final gripe: the TVs are enclosed in a wood frame to keep people from plugging a device into them to stream. OK, I am sure too many people damage TVs doing that, BUT this hotel also fails to offer streaming, or log in options diretcly on the TV, etc. Most any good hotel these days finds a way to let you stream your content on the in room TV and lacking that, plus the only channels available being basic German ones, really felt like somthing was missing. Overall it is more good
Excellent
81 Reviews