The hotel has certainly seen changes in the past 5 years. We were here in 2018 and had a wonderful time. This year, the amenities have certainly disappeared. No face cloths, kleenex in the rooms. Maid service, when done was good but, we only had them in twice in the two weeks we were there. The 24 hour grocery had certainly gone downhill. We used to get fresh fruit, baked goods, dairy, etc in the past. No more now. That was disappointing. The staff, however, were excellent! No complaints about the service.