Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bahia de Banderas
Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive
#3 of 4-star Select Hotels in Bahia de Banderas
KM 11.5, Carr. Federal la Cruz de Huanacaxtle - Punta de Mita, Bahia de Banderas, Nayarit, 63734, Mexico
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When you stay at Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive in Punta de Mita, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Punta de Mita Beach. This luxury property is 12.8 mi (20.6 km) from Nuevo Vallarta Beach and 15.9 mi (25.6 km) from Nayar Vidanta Golf.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 52 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaBeach VolleyballSnorkelingSaunaSpaMassage RoomFitness RoomAirport Shuttle ServiceBar
All Amenities
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(27.8 km)
Landmarks: WildMex Surf School & Adventure Center, La Lancha, Punta Mita
(3.3 km)
Landmarks: Playa La Lancha
(3.7 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
14
Junior Suite, Garden View (Family Selection)
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Entrance
Check Availability
Guest Reviews(52)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
AI SummaryAn AI-summarized snapshot of real guest reviews
Guests praised the property for its comfortable, spacious, and clean rooms, some with jetted tubs and other amenities. The staff, especially at Family Selection and Nest Restaurant, were noted for their exceptional service. The breakfast selection was diverse, but advance reservations were recommended.
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Helpful
Not Helpful
Victor
September 30, 2023
Muy sencillo
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Jay
January 4, 2024
From the moment you book family selection they make it seem like you get a great service. The host we were provided didn’t do anything for us. She never helped to book any restaurant reservations or provide any services. She lied about a lot of things and the staff lied about stuff as well. The host said she was there to help with anything but she did nothing but say no to everything. Supposedly all the restaurants were booked prior to us going. That means we have to eat at the buffet everyday. We traveled with other friends as well but they were able to get a reservation (even though we were there before them and after them). We were given grand palladium gift card but when we tried to use it they all lied and made up stories. I would never go back to this place due the lies and deceitful of some of the workers . Only people that were good were servers at the pool and some of the restaurants. It might be possibly the host we had but she was horrible . She lied and the front desk workers lied about everything.
Adriana
December 27, 2023
I thought we were paying for a 5 star hotel but these one is more like a 3 star one. We were in the family select sector which it is supposed to be the best. Well, it’s not or in other words is the best they have. Our room was supposed to be garden view but instead was a wall of mud and a fence. The jacuzzi was broken and dirty water came out. Room service never cleaned our shower. In family select there is only ONE restaurant and every day and night they offered the SAME menu. The second option is the pool bar with limited hours. The pool is small but at least water is warm. The staff of the kids club make you feel like you are bothering them if you leave your kids when there is no activity plan with them (and they insist that you go to their activity in the pool area). Every time I picked my kids they were watching a movie.
The service especially at the restaurants is VERY slow. It can take you 1.5 hours for lunch or dinner and you will be lucky if the appetizer arrives before the entree.
Cocktails are poor qu. Not real fruit or pulp. Just the cheapest option they could offer you.
Nobody informs you what the hotel has to offer you. On our last day we learnt that there are free boogie boards but you have to go to the other hotel beach to use them. Everything is in the other hotel, connected to family selection so prepare to walk a lot. Even if you want a snack at 5.30 pm because the pool bar/ restaurant closes at 6 but they (servers) don’t allow you to order after 5.30 pm.
Jodi
November 30, 2023
Family selection is excellent for kids!!! Staff was friendly, beach is unreal and lots of activities for kids.
Our daughter has a food allergy and we had no issues :)
Olena
October 11, 2023
We have checked into the hotel at 4pm. Now it’s 9pm and we have no food or drinks. All of the restaurants on the territory of the hotel are closed. No mini bar in the room. Nothing. My kids 2 and 4 yo are without snacks, water. We were not notified prior to checkin that this is the situation. Horrible experience.
STEPHEN
July 23, 2023
Staff was very nice but the property needs a lot of work. Very dirty around the pool areas and bars. Air conditioning very weak in room. We had to change rooms 4 times due to AC not working or shutting off. Maintenance person fixing the AC told my wife the hotel was to cheap to properly fix the AC. The food was not great. Everything is mostly buffet or premaid so no modifications on certain items you order. I eould never stay at the hotel again
NELSON
January 3, 2024
All good, good spot for family and surfers.
Tovia
May 24, 2023
Stayed in the family section and it was horrible! The restaurant the nest and buffet are closed at lunch times and only options to eat are cheeseburgers which were always rubbery overcooked or quesadillas no healthy food and not baby friendly or go to your room and wait for room service. I have a one year old who is a very good eater but I don’t feed him junk food he eats healthy not processed foods and these options just were not acceptable. You have to make reservations for restaurants for dinner the Mexican food at adalita was not good and the service was beyond terrible I asked for a plain tortilla for my baby to hold him over while he waited for dinner and they never brought him one nor did they check on us or bring us water- the waiter had an attitude like he didn’t enjoy his job or working and it showed.we are very friendly and no matter the circumstances we were never rude and we have never been treated this way in our entire lives! As for the room- It says on the description for the room on the website that you get robes and slippers in your room and we did not. Our room was supposed to be restocked daily with waters and snacks and beverages and it was only restocked once and we stayed 7 days!Our room flooded there was water leaking down from the ceiling and you can tell this wasn’t the first time. They didn’t do anything about it! A room change should have been offered but nope they did nothing.
Timothy
April 8, 2023
My kids loved the pools, on property zoo with spider monkeys, the beach is amazing, and the food was very good. We had an incredible experience!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1999
- Number of Rooms: 95
When you stay at Family Selection at Grand Palladium Vallarta Resort & Spa - All Inclusive in Punta de Mita, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Punta de Mita Beach. This luxury property is 12.8 mi (20.6 km) from Nuevo Vallarta Beach and 15.9 mi (25.6 km) from Nayar Vidanta Golf.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and an outdoor tennis court. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant, or stay in and take advantage of the property's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 95 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and an outdoor tennis court. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant, or stay in and take advantage of the property's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 95 air-conditioned rooms featuring indoor private spa tubs and flat-screen televisions. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Snorkeling
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Airport Shuttle Service
Bar
Basketball Court
Tennis Court
Billiards Room
Restaurant
Meeting RoomAdditional charge
Children's Pool
Children's Playground
Water ParkFree
Water Slide
Kids' Club
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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