The contrast is stark! Last night, we stayed in a family room at Vienna Hotel Jingxi, and today we checked into a family room at Vienna Hotel Bama, but the drop in quality is significant.
Let's talk about the room's environment and cleanliness. The layout is sensible, with two double beds on one side and a king-sized bed in a separate section.
As for cleanliness, it was truly subpar. Upon entering, we were immediately hit by a strong cigarette smoke odor. I assume the hotel has been open for a while, and the smell absorbed by the carpets and headboards simply won't dissipate. What's more, the carpet was littered with hair, sunflower seed shells, and even dead insects 😂 – perhaps the dark pattern of the carpet makes these things difficult for the cleaning staff to spot.
Another issue is that when we booked, the hotel advertised a laundry room, but upon arrival, we were told it was undergoing renovations and was unavailable.
On a positive note, the staff were very attentive. To compensate for the hotel's shortcomings, they went above and beyond, offering us an upgraded service, including four breakfast vouchers and two tickets to the aquatic center next door.
Honestly though, this pool is a major plus point, and it perfectly compensates for the hotel's other deficiencies. Judging by its water source, it seems to be pure natural mountain spring water. Stepping into it, you immediately feel its refreshing coolness – the experience is absolutely fantastic!
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