Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Feb 3, 2026|Classic Double Room
❤️travellingMy flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it!
Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic.
The hotel is convenient if u r around San Marco square or you always have to go to bathroom.
If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.
Show More
Price per night from:US$144
Posted on Jan 15, 2025
Guest User
What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
Show More
Price per night from:US$169
Posted on Jun 2, 2026
魏際原
This hotel is located on Tronchetto, a new island. From Venezia Santa Lucia Station (the last stop), you need to take public boat line 2 towards San Roma. Get off at the third stop, Tronchetto, and the hotel is just a 3-minute walk away. Line 2 is super convenient for getting around. The room was spacious, and breakfast offered a great selection. On our third night, we moved to a hotel near St. Mark's Square, which was also easily accessible by boat. We bought a 72-hour transport pass right when we arrived at the train station on our first day, and it was absolutely worth it! We used it to visit Murano (Glass Island), Burano (Colorful Island), and everywhere else we went!
Show More
Price per night from:US$138
Posted on May 6, 2026
Guest UserAn amazing hotel! Arrived in Venice by train from Trieste (after disembarking from a cruise ship). Getting to the hotel and around Venice was easy using the vaporetto (bought the 48 hour passes at the pier kiosk located outside the train station). The hotel, room, bathroom, and view were beautiful! The hotel staff including the receptionist and concierge were extremely friendly, knowledgeable, and helpful! They provided an amazing and unexpected surprise on our 2nd day there…recognizing my wife’s birthday. We returned to the room and they had placed balloons on the bed and had a bottle of champagne and other fine treats waiting for her! This hotel and staff go above and beyond the 5 star expectations!
Show More
Price per night from:US$221
Posted on May 25, 2026|Comfort Room
leejoanThe hotel facilities are very new, and you need to use your card to access the elevators, which makes it feel very secure. The room amenities are exquisite and of high quality. The hotel's location is excellent, very close to both bus stops and the train station. There are also plenty of dining options nearby, which is very convenient. The breakfast was decent, but there's room for improvement.
Show More
Price per night from:US$122
Posted on May 22, 2026
Anonymous User
A good place to stay in Venice cheaply. The location is pretty well connected and i strongly recommend taking an independent bus, rather than their shuttle bus service - they drop you off by a busy road and the walk to Venice is not much shorter than the 20min one that you take from the Hotel to a bus stop (and it’s cheaper).
I found it very disappointing that my message I sent 2-3 days before my stay with questions, was never read or answered. The room has all needed amenities, and is overall comfortable, however the only table is outdoors. The on-site shop is convenient, with prices not too racked up, so very reliable. However the Hotel restaurant is disappointing. We ordered a pizza and a kids menu burger and fries - the pizza was very average, but the burger was actually just the meat patty and fries?? While it was clearly called a burger on the menu. Additionally, it was neither cheap, or fast service.
I’d say this is a good place to stay for a short trip to Venice, especially on the budget, but would not recommend using their extra amenities such as the restaurant or bus.
Show More
Price per night from:US$68
Posted on Mar 20, 2026
Guest User
Our final stay in Venice! Good concierge, really friendly. Location wise also very good and central. Just light walking distance to the basilica and you can see dorsoduro side from here. Room was quite small but ok for a one night stay. Breakfast was quite limited but sufficient and since there was nobody it was only us in the cafe. Good shower. The only downside I can think of is there is no lift/no elevator. So if you have big luggages, be prepared to do some weight lifting even more so if you’re on the higher floors because the stairway is narrow and have many turns. Lucky for me I have my partner.
Show More
Price per night from:US$122
Posted on Apr 1, 2026|QUEEN GUEST ROOM
Guest UserThe room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.
Show More
Price per night from:US$99
Posted on May 25, 2024
Guest User
We arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards
Show More
Price per night from:US$113
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
Show More
Price per night from:US$70