Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Mar 30, 2025
Guest User
Quite new hotel, relatively normal Hyatt Place room, average breakfast. Close to the highway, it's best to ask the front desk for a room on the inside, otherwise it's quite noisy.
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Price per night from:JPY 29,013
Posted on Oct 9, 2023
Guest User
The hotel is a mid-range hotel in westin. The room is very new and relatively large. The location is in a better area of Reno City. The bed was very comfortable. Some reviews said it was noisy, maybe because the windows were not closed tightly. The public area on the first floor is relatively large. The gym facilities are okay and the breakfast is also good.
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Price per night from:JPY 30,997
Posted on Jul 7, 2024
SunflowerSY
Booked a king suites room. Comes with sofa bed and a small kitchen area. Spacious room. Comfortable bed. Decent breakfast. Complimentary coffee and tea station at lobby area. About 8 mins drive to nearby ****** downtown if you plan to drop by during your stay.
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Price per night from:JPY 25,843
Posted on Dec 1, 2019
WEIHONGAll aspects are good, service, environment, location, convenient parking. It's a new hotel. Facilities are also perfect, but toothpaste, toothbrush, etc. need to call the help desk to collect. I ordered two houses, but the prices are different, puzzled! I didn't have breakfast. I got up in the morning and went to the front desk to buy a cup of coffee. Opposite is the King's Car Museum. Tickets are 6 yuan for children, 12 yuan for adults, and yuan for the elderly. Worth a look. However, it is best to keep valuables in the parking lot by yourself, personally. Isolate some tramps. Attention ⚠️
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Price per night from:JPY 26,060
Posted on Jul 11, 2026
LatifahhhThis was my second time staying at this hotel! I love it so much and highly recommend it!
Unfortunately we didn’t realize that this hotel accepted animals and my 16month old is highly allergic to pet dander . We did talk to someone about this being accommodated in the future.
Also I wish there was better food options that weren’t frozen and possibly more accommodating/accessible for allergies . My daughter has a wheat allergy, soy, dairy, egg, to name a few and we practically had to bring our own food for her
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Price per night from:JPY 30,876
Posted on Oct 1, 2023
Guest User
It's quite clean. It takes too long to refund the hotel deposit. It takes a month. I didn't have parking but I was charged a parking fee of 14 US dollars.
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Price per night from:JPY 30,972
Posted on Jul 24, 2025
FONG SIANG
The room is very clean, the space is spacious and clean, the attitude of the counter staff is also very good, any questions or needs will be patiently answered, next time you come to Reno, you will come back again.
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Price per night from:JPY 26,520
Posted on Aug 11, 2024
MorganMelissa
We came up for Hot August Nights, because they do have a dedicated parking area for show participants. We do appreciate that! In the parking garage, there were several spots of urine that were there for the duration of our four days. Maybe the pressure wash that once in a while? Wait for rain?
At check-in, the front desk lady seemed to hate her life or job or being friendly in general. Her responses were short and rude. The room had a nice view of the pool area and it was a pretty view at night. But, to see the view you have to wrestle with two sets of curtains which was tough. I had to stand in the chair and grab the curtains from the top to move them. The beds were comfortable, so that's a plus. The bathroom was outdated, the shower head hits you in the chest, but would be perfect height for a 4'8” child. The shower curtain rod was coming off the wall on one side, I did let the front desk guy know at checkout. Restaurants were great, lots of choices between the three ”resorts” in the Row. There was a small in room fridge to put our leftovers in, and drinks. Their is a Keurig coffee pot, if you want cream in your coffee you'll want to call and ask for more!
Overall, this was an ok stay for what we needed. But, for a grand for 3 nights I think we will be staying somewhere else next year, where we know everything has been upgraded.
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Price per night from:JPY 8,663
Posted on Feb 22, 2018
LILIThe lobster buffet must be tried, the children like to go to the fun center, a variety of games, we did not include breakfast, so it is not clear. There is a 24-hour restaurant on the first floor, and the children's menu is good. There is parking lot, rest assured!
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Price per night from:JPY 15,438
Posted on Oct 18, 2023
Guest User
This hotel is a perfect airport hotel. Friendly staff, easy check in, clean rooms, restaurant and bar. The price point is perfect and half the cost as nearby—often sold out—hotels. I’ve stayed here many time and they’re consistently delivering a good product. Also, booking on Trip.com is beyond easy.
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Price per night from:JPY 14,301