Best Hotels in Basel-Stadt

I was in August 2023 for a night with the family in this B&B. Let's come to Check In! I had to speak English at Check Inn! Why can't you speak German at the reception in Basel???? Well the room, we had the family room with a double bed and two single beds. The room was beautifully large and clean. Air conditioning is not running at all you can set what you want you not run. I'm pretty bad about you being deliberately placed from the hotel. What I've never seen in a hotel is the windows without touch!!! You can't open or close the windows! ? ! ? Now breakfast! What should I say it was overviewable and evil at the same time! I took me salami and S*****es and the witch was shaved right! Yes, we have breakfast, in fact, Salami and S******en served that I think has been unpleasant for days!

I have stayed in many Ibis budget hotels and this was by far one of the best ones. The ladies at reception were extremely friendly and helpful and the gentleman who was in charge of breakfast provided first class service. All hotel staff spoke German, French and English and were very approachable. The room was nice and tidy. I was given a Basel card at the hotel, which allowed me to use public transport free of charge and provided access to various museums with half price entry. Although this hotel is a 15-minute walk from the train station Basel SBB, there are 2 trams that one can take from Basel SBB that lead to a tram stop, which is a 2-minute walk from the hotel. I had a great time here and can highly recommend this hotel to anyone visiting Basel. Thanks to the Ibis team for a great time there!

We had a two day stay at this hotel on the way to Paris. This is a charming hotel with a historic facade but modern and renovated interior. We had the Queen room and whilst only 20 sq mtrs felt very spacious. Location is prefect for those with luggage and arriving by train as the station is across the road. We had a lovely view of the station and no noise could be heard with the windows closed. We often opened the windows to soak up the atmosphere of the trams and buskers and the hustle and bustle of the station. The old town is not far away and easily walkable but the hotel provides free public transport cards which makes it even easier to visit the city and surrounds. Some lovely old buildings and a marketplace to visit. We did not have breakfast at this hotel but there is a large supermarket next door where drinks, food, bakery items can be purchased. The bar/ restaurant downstairs has inside and outside seating with the outside area great for watching people and the station happenings. If we return this would be our hotel of choice. Switzerland is a very expensive country so expect to pay a lot more for drink and food than you do at home. A block away is Markthalle an upmarket food court with cuisines from all over the world. We ate here both nights as the food was so good.

This hotel is within walking distance from the SBB train station, staff at the hotel are very friendly and speak very good English. I was very grateful for the early check in without any quibble with the receptionist, and she explained how we can get around. Room was very comfortable and clean. Breakfast had a good choice of hot and cold foods, with variations every day. I would definitely stay here again. The only discomfort with our room was the temperature in our room was set to 19C, which was comfortable during the day, but was a bit too hot for the night for us, and we couldn’t lower the temperature down.

Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.

This is my second time staying here. The staff are very helpful and polite. The rooms are spacious and clean and comfortable. The breakfast lacks nothing and I love the energy juice drink! The garden is relaxed and the free coffee and drinks are most welcome. I cannot imagine a better hotel in Basel.

The breakfast is rich and worthy of praise. The room is spacious, bright, quiet and very clean. A hotel worth recommending, within walking distance of the convention and exhibition center.

I was confused before I arrived in person, so I will clarify the situation for you. There is an elevator that goes up to the fourth floor. The wheelchair accessible rooms have roll-in showers. There are bathtubs in two rooms on the fifth floor, which requires going up a flight of stairs. We stayed in a room on the fifth floor because it was more important to us to have a bathtub than to have a wheelchair-accessible room. Bonus: the rooms on the fifth floor have air conditioning! There is a shower in the bathroom. There is also a separate bathtub, which is surrounded by rocks. (Why?) The bathtub sides are steep. We found the mattress to be comfortable. The room has a sloped ceiling because the roof is sloped. There are hardwood floors and sky lights. There is also a glass table and a couple of chairs in room 550. We found the front desk staff to be very friendly and helpful. There are various free drinks and fruits (espresso drinks you make, water, and tea; apricots, apples, plums) and other drinks for purchase. The restaurant is open for breakfast and lunch (closing at 13:30). The garden is nice.

Novotel was a nice place to stay for our overnight in Basel. Easy check-in and check-out so we had no problems at reception. Our train left very early the next day so they kindly prepared our breakfast to take away which included 2 sandwiches and 2 bottles of water for each person. I can't say much about the facilities since we didn't get to explore but the hotel was a convenient location to get to Basel SBB. The reception staff also helped us book a taxi which we were thankful for as fewer trams went around the city so early in the morning. We were also given a Visitor Pass to travel around the city so the trams were free and we got a discount at the museum we went to. The only downside was there wasn't a convenience store nearby or maybe there was but we didn't get to see one immediately. Thanks, Novotel!

Wir waren Übergangsmässig in diesem Airport Hotel und wir waren ausgezeichnet zufrieden der Lobby Service war sehr sehr zuvor nehmen und wir würden au für einen längeren Zeitraum das Hotel besuchen. Hotelzimmer, Restaurant und Frühstück ausgezeichnet