Hotels near Restaurant Zum Denkmal in Berne

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest

Optimale location for people coming by train and to move to the city.Near the hotel there is the crossroad of all trams and buses...Very large and clean rooms,the staff at the reception is very kind and available to our requests.What to say? Excellent price quality!! ,,,Numbers 1!!

Liked the location of the hotel. However, we had booked it for a/c but the air conditioning was not working in any of the 3 rooms we had so it was very disappointing. Extremely hot and uncomfortable at night.

the hotel it is pretty close to the train station and the center of the city, good service and rooms, unfortunatly the restaurant was close while i was there. nice old style hotel. Didn't like a lot the fact that the windows of the room were somehow connected to a common space.

We spent two nights in this hotel in the category: Deluxe Studio. The hotel is 150 m from the train station to Bern. The train travels every 22 minutes to the city centre to the station/spatalgate for €14 per person. The deep garage places for €15 per day are large and there were no free parking available before the hotel. There was a card for the room available by self-checking. The air circulation in the flowers to the room and the air in the Deluxe studio was very ”distant”. Since the windows can be opened in the Deluxe studio, the air is quickly fresh again. The Deluxe studio has a size of 27 m2 and a lot of stuff in a large closet. The bed is comfortable with view of a large flat. The kitchen is well equipped, a small washing machine is also available. A desk is directly front of the window with gardens and outdoor roller shops. The price-performance ratio is met.

From the Bern Central Train Station, walk up OR take the elevator to the pavement floor. Walk pass Burger King and you will arrive 5 minutes to the hotel. However, before you reach the hotel, there's a big supermarket COOP which is 2 minutes from the hotel. You can have your breakfast at COOP on the top floor which opened at 10am but the main selection will be 11am. The staff at the hotel were very helpful in giving information how and where to visit and which (FREE) buses or tram to take while in Bern. The city itself look nostalgic and scenic for photo taking. Many restaurants at the train station as well as Chinese restaurant too.

PROS - Modern clean rooms with comfortable beds and reading lights. - Fast and easy route to the centre via the bus (free to guests!) - Black out blinds - Two bed apartment was very spacious - Laundry facilities (washer and dryer, 2 francs each) were really helpful, and clearly signposted - Parking including reasonably fast electric car charging - Concierge was available, helpful and very friendly. CONS - The air con was very slow even when turned up to the highest setting, and rooms were hot. Windows don’t open. - The breakfast was abysmal value. No fruit selection (just the usual bulk-bought fruit salad; it doesn’t cost much to put some apples and seasonal fruit in a bowl to choose from!). The scrambled eggs were rated inedible by the whole family. No baguette or whole loaves to slice, just large individual rolls and some white sliced processed bread.

The Kreuz Bern Modern City Hotel is located in the old town of Bern. It the nearings of the hotel there are lots of shops and restaurants other than some of the best places in Bern such as the Bundeshaus. Everything is perfectly reachable within a walk of max 30 min or by simply using public transportat (the hotels had a lot of bus and tram stops at around 4 minutes and the Bern central station at 10 minutes). We were also provided with the Bernticket, with whom we had free access to public transport in Bern. Breakfast is buffet style with plenty of choice. Rooms are nice and comfy. One side note about the rooms is that the double bed was a bit uncomfortable since it was composed by two single beds placed togheter. The hotel provides you also with a variety of ”entertainment” rooms such as the playroom with a mini pool table and a table football. Unfortunately the room is pretty small and play pool is difficult. Also the pool table is inclined, making the plays inaccurate. Other than this the hotel provides also a small fitness room with nice if you want to have a bit of training (of course it's not a professional gym but its enough). In the fitness room there is also a small sauna and a shower. From the fitness room you have also access to the rooftop from which you have a beatufiul view on the city.

I was in Bern Youth Hostel for two nights and I have to say that it is a super address for a short stay in Bern. The booking and payment in advance was completely unproblematic. The staff was super friendly, took time to explain things and you could even pray nicely. The rooms are spacious, clean and great bonus: there is one box for everyone that you can close with the room card. Breakfast is inclusive and it is more than rich: coffee, musli, bread, cheese, fruit as much as you want. With the expensive prices in Bern, this is an absolute enjoyment to start in the day. You get the price including the Bern Card 2. Class with which you can use all public transportation (including the belt track). I have only two small things to defect: bathroom and toilet were built in the staircase and very narrow. And the mattresses were absolutely through. In addition to these small things, I can only recommend a visit because of the location. The hostel is located directly in the city centre and still is pleasant and quiet right next to the Aare.