Alagoa Resort

Alagoa Resort Reviews

Alagoa Resort

near Coconut Groove, Fatona, Btalbhati, Betalbatim, IndiaView Hotel Details
Alagoa Resort
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Alagoa Resort Guest Reviews

3.7/5
42 Reviews
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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Positive reviews(39)
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Negative reviews(3)
Guest User
Checked in May 2024
Other
0 Reviews
3.0/5
Posted on May 26, 2024
Eco huts are big in size and clean. AC works well. Toiletries, clean towels and 500ml water bottle, mini bar. No complaints there. Table tennis and pool table. 400m to betalbatim beach. Paper thin walls, the neighbours TV was on non stop. The resort itself is super noisy with karaoke. Big ant problem. And the worst of all dirty swimming pool with fully dressed people eating and drinking inside. Breakfast was good, however mostly Indian apart from eggs. Could have been a good deal if the swimming pool had been usable and the noise level controlled.
Guest User
Checked in Apr 2024
Family
0 Reviews
4.0/5
Very Good
Posted on Apr 23, 2024
We returned to Alagoa after 25 years and stayed in the cottages in the lush gardens. The food was great in the restaurant and especially one staff member, Peter, couldn’t do enough for us, very pleasant and helpful in every way. In the afternoons the music in the restaurant, by the pool was turned up , I’m not sure for whom? Maybe the large groups of Indian male tourists (company dos). We asked the staff to turn it down if it was only us around, which they did , but it soon was restored . It is a bit odd to us, who come to relax and enjoy the nature, food and Indian cuisine and culture to listen to full blast of American pop covers . We spent the days at the lovely beach nearby , and the music certainly kept us away from laying by the pool as we otherwise would have done when the beach got too hot. But the cottages were quiet and had a lovely veranda with seating which were good at the heat of the day.
Jennifer
Checked in Feb 2024
Other
3.0/5
Posted on Feb 27, 2024
The pool area is beautiful. However, the pool water was a little murky and the interior of the pool was in need of a thorough scrubbing. I have stayed here before and enjoyed a quiet atmosphere at the pool with the oldies playing in the background. This visit was different. Loudspeakers blared so loudly with popular Indian music to the point that I could not relax. The control box for the a/c window unit was hanging by tape but it did work. The tiles in the washroom were dirty needed basic scrubbing. Grout was black in the tub. I went to the spa for a massage. I was left with bruises on my arm. This property is overpriced for what it is. For a similar or lower price, the Villagio might be a better choice. They also blast loud Indian music at the pool but the mattresses in the room are far more comfortable that those of Alagoa. Overall, I was disappointed—especially with the loud and bad music at the pool during daytime hours.
Guest User
Checked in Jan 2024
Friends
0 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
We were 20 people staying at the resort. The pool area and cottages are very pleasant but the rooms are situated at a 100 step walk away from the actual resort. The staff is very compeetent and courteous. The north india food is below average. Multicuisines are better. Mr milagres is the restaurant manager. He is an absolute gem. Works tirelessly , gives personal attemtion to each table. The cocktails are must try. The table tenis and pool tables are out of order sadly. Overall its a budget friendly place with nice staff.
Guest User
Checked in Jun 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jun 6, 2023
It's a very good experience with Ala Goa , perticular simran and house keeping manager Thio and his team is very good and keep rooms clean. Simran in resiopson is excellent co operative and very good neture
Guest User
Checked in Jun 2023
Other
0 Reviews
1.0/5
Posted on Jun 5, 2023
This review is purely on my worst experience I had in Alagoa. There are series of events which took place during my stay which hampered my time is the hotel. I stayed on 04th June ***** with my wife. We chosen Alagoa even after having issues in my precious stay. We were assured better services by the FOM and was advised to take of my last review on trip advisor. This was not the case, experience was worse than my stay in Feb. * We checked in late in the hotel, at check-in we realised that again we are being given Twin bed room even after giving prior request for king size bed. * When we raised the issue to front desk, we were told to wait. Another front desk associate came to handle our issue with full attitude and wearing pull over. He goes to check for another room, comes back to us and say it is also twin bed * We mentioned to him about the request, he initially denied we giving any request and later it was mentioned to us that it is there. * Very casual approach towards our disappointed arrival experience, and to make the matter worse we are offered an upgrade to cottage with an additional charge. Now paying an additional charge was not a problem but we were not comfortable to stay in Cottage as there are pest issues, privacy is a big concern and also the heavy curtains are not heavy curtains in some cottages. All this was explained to them but we were given attitude look by both the front desk staff. * A polite gesture which is taught in full hospitality sector " My apologies sir, we do not have any king size bed rooms available right now" (Not even once the associate apologized to us) * Now as mentioned above, I tried to get in touch with the FOM. Unfortunately he is no more working in that property and we were told a new manager has joined for around 10 to 15 days. We requested to speak to him, call was made... No answer * When I asked for Manager on duty, I was told he is the manager but not in the property. * The main reason for my stay - This was a rest after full day celebration of my birthday. Again it was mentioned to the front desk team, but nobody even bother to wish. They were just standing and giving us a look that we have to accept it what they are giving or we are free to leave the hotel. * We had to choose the room with twin bed. I will not forget to appreciate the HK associate who was there ***** with us from the time we checked in, he was so humble and polite... He came with us in the room and with a hospitality touch he made us comfortable in the room * Once we checked in - we came across TV not working. Again we had to wait for the engineering associate to come and replace our TV set. He assured us he will come in the morning and place the TV properly. Also we were told by him that he had left for the day but due to this issue he had to return back ( I believe that was not necessary to inform us, it sounds like we have given him a trouble) * During the time TV replacement process was on, I called up the fr
Guest User
Checked in Nov 2023
Family
0 Reviews
3.0/5
Posted on Nov 28, 2023
Alagoa is well located to use the beach, being a 7 minute easy waik. The swimming pool is good and food satisfactory. The garden is well maintained. Good for a family reunion. On weekends they had a band playing. The lighting in bedrooms need to be better.
Guest User
Checked in Oct 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2023
We are enjoying In ala goa the place is good n the restaurant service is great specially good service I like ala goa resort great place the rooms are all so nice the restaurant service is great specially we would like to thanks shenoy for the great service from the restaurant
Guest User
Checked in Oct 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Oct 19, 2023
Food was good, Ambience is great the service was wonderful thanks to mr hanuman for giving a wonderful service thanks alagoa Beach is very close to the resort, you can go by car/bike or even by walking in 5 mins
Guest User
Checked in Oct 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Oct 18, 2023
Amazing cottages, delicious food, great service. A Fantastic dining experience we had in this property with sensational live music and lovely customer service. Thanks to the manager and Mario the chef. Keep up the good work guys. Cheers!
Guest User
Checked in Oct 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2023
The place is really good and the staffs are very friendly and kind. The facilities were on point and the food at the restaurant was great. Staff Hanuman was really helpful and kind. 😊 Good place to stay with friends!!!!!!!!!!!!
Guest User
Checked in Sep 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Sep 1, 2023
I had the pleasure of being served by the cheerful staff of Alagoa Resort while taking my workshop for children there. Hanuman, the person who serves at the restaurant, is always there to help - cheerful and quick with doing anything you ask of him. The manager Matthew overlooking all staff so pro actively, made sure things were set on time. Thank you for a smooth experience!
Guest User
Checked in Aug 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2023
Lush green surroundings, a five-minute walk to the beach, and easy access to the location. Courteous staff, spacious and clean room. The restaurant is close by with a swimming pool and covered dining area. The food served was good and enjoyed the live band on all the days during our stay. The place has good parking with security cover.
Guest User
Checked in Aug 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2023
Our stay was very comfortable. We stayed in cottage, cottage was clean . All staffs are very generous. Food was good but little expensive. Ms. Simran is very helpful and always ready to do extended care. Beach is 5 min walk around 500 meter. Ambience was quit and relaxing. Altogether we had a very comfortable stay at Alagoa. Thanks
Guest User
Checked in Jul 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jul 29, 2023
Good location, beautiful surrounding atmosphere, staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and service was attentive and efficient. thank to Mr.Mathew & Mohd.Saif for all Arrangements.