We came to the hotel very late in the night and met a very polite and respectable receptionist. The next morning I met a lady receptionist. She's also very polite, respectable and professional. The facilities were excellent. The breakfast even though was a takeaway was good. The room, even though the weather was very cold, was warm and very welcoming. Nice and clean white bedspread, soft and very comforting pillows. In the bathroom, the toilet was very clean. There was running hot water. The bath and shower were also very clean. There were also two clean white towels in the bathroom, and an extra two clean white towels were also available. Soap dispensers were also in good conditions with enough soap for hand washing and showering.