5 Reviews
Gloria
Blagoveshchensk|1.27km from city center
I am in this hotel now with a colleague, I am living in room 106 I note that not for the first time we stay with colleagues in Gloria and managed to live in different rooms because in Blagoveshchensk the choice was not great to prefer this hotel, But unfortunately I will have to find an alternative, because if you are unlucky and you are in Gloria on the 1st floor, the hearing in the rooms will be beautiful: hearing what is done in the toilet neighbor from the top with all the details of what is happening, I live in room 106 it is located near (less than 1.5 meters) with a service entrance, traffic through which is just huge - the staff of the hotel move every 7-10 minutes loudly clapping the door, although the door weighs a sign: ”Do not clapping the door,” And number 101 in which a colleague lives out the windows into the yard of the house, be ready that if someone decides to listen to music in the car at night you will be forced to enjoy with this person, As my colleague from room 101 noticed - it is not known what is worse: Hotel workers rushing like elephants and clapping doors or taxi drivers at 3 p.m.:) After coming to room 106 immediately realized that it was not a matter - because traffic through the office entrance is simply huge and I asked to change the number, the numbers paid in the category of free were not, offered to increase comfort with an extra 1000 rubles not through the agency, refused because it was not a personal trip, The staff of the hotel did not react to the requests to not clap loudly by the door, in the evening 18.11.2020 in conversation with the administrator of Julia, whose tried to inform that the situation with noise did not improve, and even worsened after complaints with a smile reported: ”We have already spoken to staff, but you do not understand ...,” and I do not understand the position of the hotel administration why not put the guide on the door of service to solve all the problems related to uncomfortable accommodation in the room 106 on this question, the administrator Yulia laughed, ”We can't install the driver now at night,” noting that a month earlier my colleague lived in room 106 and also complained about the noise from cotton doors, And a month later 18.11.2020 I was settled and early in the morning I reported this problem - no reaction from the staff, as well as now in the evening 19.11.2020g. 24 hours after repeated calls to the reception. The conclusions are simple: Hotel administrations are still not responding to the complaints of the guests on noise, even if these complaints from permanent customers who regularly stay at the hotel or the respiratory administrators do not report full information to the leadership. Food is ordinary breakfast as breakfast, I think they are in all hotels of this level of Russia the same, rooms clean here claims no, no noise insulation in rooms. The attitude of the staff is also clear after the smiles in the phone in response to requests and complete ignorance of the repeated situation. If there is a possibility to sit down 
