Name: Caesar Park Hotel Kenting
Address: Pingtung, China
Rating: 9.5

Taipei

New Taipei City

Pingtung

Taitung

Tainan

Japan

Kyoto

Booked an extra night at Caesar Metro Taipei based on the glowing reviews, and I'm so glad I did. The hotel delivered on every promise – clean, comfortable rooms, friendly staff, and a fantastic location near the MRT. The city view from my room was breathtaking. Highly recommend and would definitely stay here again.

Great service and location, but an absolute nightmare of a stay

Rating: 1/5


I booked this hotel for a one-night trip to Taipei for a concert—just me, alone, excited to see my idol. Unfortunately, the stay itself was a total nightmare.

Let me start with the positives: the service is excellent—knowledgeable, quick, and polite. The location is also perfect, with a direct path from the Taipei MRT station to the hotel, and you can reach Taoyuan Airport in under an hour. There's even a water machine in the corridor, which was handy for getting hot water.

But that's where the good ends. The hotel is shockingly old—worse than any dilapidated hotel in Hong Kong at a third of the price. For what I paid, I did not expect this level of neglect.

I couldn't book a single or double room, so they gave me a room with three beds. I lay down on the first bed furthest from the window and soon felt itchy—I suspect bed lice. The other two beds near the window seemed fine, but that's already unacceptable. And the blankets were so thin I felt completely insecure—like there was nothing protecting me.

The bathroom was a disaster. Hair on the wall, a small dark spot in the bathtub, and no hairdryer. The toilet barely flushed—I had to press the button multiple times, and the toilet paper just wouldn't go away. As for the shower—I've never seen anything like this in 40 years of traveling. Not even in mainland China hotels I visited as a kid with my grandparents. The knob was super loose and barely functional. Turning it to the hot water side did nothing—no water came out. Slightly turning the other way (still on the red hot side) gave only cold water. I could not get hot water at all. At breakfast, I overheard Japanese ladies complaining about the exact same issue. Unbelievable.

There were also zero amenities. They hide behind ”eco-friendly,” but in Japan, you can still ask for supplies. Here, I didn't even have tissue paper in the room—I had to go back to the toilet to get toilet paper.

I couldn't take a proper shower. I feel so dirty and uncomfortable. Truly a nightmare. I would never recommend this place to anyone.

Hotel allowed for early drop off of luggage so we could explore the city before check-in, which was super helpful. The onset is closed for renovation, which was a little disappointing, but with our limited time at the hotel, not a dealbreaker. Mini fridge snacks were complimentary and delicious!! Love the decor, and would totally stay here again!

We really like the front desk service, staff are very helpful & polite; also fulfill our preference of quiet room away from elevator.

Breakfast is great. Not many choices with protein, but like their congee, tea, salad with nuts, plain soy milk & spacious dining area. Staff are very experienced & friendly too.

One housekeeping staff intercepted me Sunday afternoon (when my room was not made up yet) & keep asking if I need change of bedsheet, or I would be away for long. It’s not an issue when we have a gang but he keeps pushing me for an ans & do not let me close door when I’m alone (& he’s a very tall man). Given the strange encounter & recent news about violent acts, we think it’s safer to notify concierge & ask for a lady housekeeper. Overall it’s a great experience & hope this is a minor issue.

Location is 5/5 for the walkability to Banqiao MRT station which connects you to the local MRT as well the regional train lines. 
The room and bathroom was extremely spacious with a bathtub. Although the shower stall tends to leak out water due to the gap in the glass panels of the door so we had to lay towels on the bathroom floor to prevent falling after the shower. 
Service rendered was warm and friendly on our arrival, especially notable was Alan at the concierge, whose suggestions on dinner spots were helpful when we first arrived tired and hungry. 
The roof top swimming pool had a fantastic view and was clean. We swam a little only as the weather was rainy and the pool water very cold. 
We had a good stay and if coming back to Banqiao, will stay again.

Good location MRT high speed training station and bus interchange are within  3. Minutes walk near by have 2 big shopping mall within 5 min walking distance.  Hilton  hotel and Caser hotel ate next to Cham Cham , a lot of.care near by and.many eatery at train and high speed train station

This hotel is located in Kenting's Little Bay, just across the road from Little Bay Beach, and the bus stop is also very close by. The hotel's breakfast spread is fantastic, and the seafood buffet for dinner offers great value for money. The best part is that the restaurant has a window overlooking the ocean (Picture 1), adding a wonderful ambiance to dinner. The hotel's garden is a lovely spot to relax (Picture 2). The swimming pool in the garden was under maintenance, so to compensate guests, the hotel organized some fun activities, like a night crab-hunting trip on the beach. We scared all the crabs away, and only a bunch of hermit crabs (Picture 3) stayed to play with us! ☺️

Caesar Park

Columbus

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